Memberships Specialist

The Role
Our client, a leading cultural organization, is seeking a dedicated and dynamic Memberships Specialist to join their team. This role is central to cultivating strong member relationships, enhancing engagement, and delivering exclusive, high-quality experiences. The successful candidate will work closely with leadership and partners to design, implement, and grow innovative membership programs that connect communities with culture in meaningful ways. Key Responsibilities · Develop and maintain strong, personalized relationships with members across different tiers. · Act as the main point of contact for high-level members, ensuring exceptional service and support. · Collaborate with leadership and external partners to identify and attract potential members. · Design and implement tailored membership benefits, experiences, and programs. · Evaluate and refine membership offerings based on performance and feedback. · Align engagement strategies with the organization’s wider goals. · Plan and deliver exclusive events for members, managing logistics, vendors, and guest experiences. · Partner with events and marketing teams to ensure high visibility and attendance. · Create customized stewardship plans to deepen member involvement. · Support philanthropic initiatives and patron programs for high-net-worth individuals. · Contribute to annual reports and impact summaries for stakeholders. · Develop digital and print communications tailored for members. · Manage accurate records in the CRM system, analyzing data to identify trends. · Prepare regular reports on membership metrics to guide strategy.

Requirements

• Bachelor’s degree in Marketing, Communications, Business Administration, Arts Administration, or related field. · 3–5 years of experience in membership management, relationship management, or development, ideally in arts, culture, or non-profit sectors. · Proficiency in CRM systems and Microsoft Office Suite; PMP certification is a plus. · Strong project management and event execution skills, especially for high-profile gatherings. · Excellent interpersonal and communication skills, with the ability to engage with HNWI. · High emotional intelligence, discretion, and professionalism. · Passion for arts and culture, with a drive to deliver exceptional member experiences. · Arabic would be a plus.

About the company
About Us Helping professionals grow. Supporting businesses thrive. Black Pearl is a HR consultancy and recruitment firm based in the UAE. We connect skilled professionals with leading organizations across the Gulf region, offering a personalized and thoughtful approach to hiring. Our team specializes in recruiting for roles across key industries, including but not limited to: - Healthcare and Life Sciences - Engineering and Construction - Technology and Digital - Finance and Accounting - Hospitality and Retail - Government and Emiratization Whether youre searching for your next opportunity or looking to hire, we work closely with you to understand your goals and find the right fit.