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Rutgers University

Military/Veteran Peer Support Specialist III

Position Details

Position Information

Recruitment/Posting Title

Job Category

Staff & Executive - Healthcare - Administrative Services

Department

UBHC - Military Services

Overview

Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education.

UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers.

In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary

Rutgers, The State University of New Jersey, is seeking a Peer Support Specialist III for the Military Services withing Rutgers University Behavioral Health Care.

Under the supervision, provides person centered, culturally competent, and “consumer friendly” services to individuals who contact the Call Center. Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller or consumer, and responds by offering peer support and appropriate referrals and disposition.

Among the key duties of this position are the following:

Provides “customer friendly” services, taking initiative in engaging individuals served in an empathic and concerned manner
Provides direct care services consistent with philosophy of UBHC.
Reviews service requests/referrals for all populations, and responds in accordance with prescribed departmental procedures.
Documents contacts, interventions, and interactions with callers in a timely manner and in accordance with established policies.
Maintains knowledge of Center and Unit policies and procedures.
Maintains knowledge of UBHC and unit policies and procedures.
Contributes to and supports the mission, vision, values, goals and objectives of UBHC.

FLSA

Nonexempt

Grade

177

Salary Details

The minimum hourly rate is $26.73

Minimum Salary

26.730

Mid Range Salary

27.230

Maximum Salary

28.050

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

Medical, prescription drug, and dental coverage
Paid vacation, holidays, and various leave programs
Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
Employee and dependent educational benefits (when applicable)
Life insurance coverage
Employee discount programs

Position Status

Full Time

Working Hours

Standard Hours

40.00

Daily Work Shift

Work Arrangement

This position may be eligible for a fully remote work arrangement.

Union Description

Teamsters 97

Payroll Designation

PeopleSoft

Seniority Unit

Terms of Appointment

Staff - 12 month

Position Pension Eligibility

PERS

Qualifications

Minimum Education and Experience

High School diploma or equivalent.
At least three (3) years of active duty service or have served thirty (30) days in a combat zone which includes medically discharged or medically retired service members or have served four (4) years in the National Guard.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

Demonstrated ability to use a computer to record services and other basic office functions.
Demonstrated ability to work independently and as a member of a team.
May be required to work nights, weekends and holidays.

Preferred Qualifications

Equipment Utilized

Physical Demands and Work Environment

Ability to speak clearly and write proficiently.
Hearing is essential.
The ability to focus on the task at hand despite numerous interruptions.
Must be able to sit for extended periods of time and document into an electronic contact record.
May be required to lift up to 20lbs.
Handles phone requests under time and decision-making pressure.
Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
Handles emergency or crisis situations.

Special Conditions

Posting Details

Posting Number

26ST0357

Posting Open Date

Special Instructions to Applicants

Regional Campus

Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus

Piscataway (RBHS)

City

Piscataway

State

Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have a high school diploma or equivalent (ex. GED)?
- Yes
- No

* Do you have at least three (3) years of active duty service or have served thirty (30) days in a combat zone which includes medically discharged or medically retired service members or have served four (4) years in the National Guard?
- Yes
- No