Mini Market Sales Supervisor

Role & Responsibility - Strategic role

· Collaborate with the reporting manager to develop and refine sales strategies that align with company objectives and market conditions.

· Analyze market trends, customer needs, and competitive landscape to inform strategic decisions and sales plans.

· Establish clear sales targets and objectives for the team, ensuring alignment with overall business goals.

· Develop strategic sales plans and initiatives to drive revenue growth and expand market share.

· Monitor and evaluate sales performance against targets and benchmarks.

· Prepare and present strategic sales reports to senior management, providing insights and recommendations for improvement.

- Operational role

· Manage and lead a team of sales representatives, providing guidance, support, and coaching to achieve sales targets.

· Conduct regular performance reviews, set individual goals, and address any performance issues.

· Oversee daily sales activities, including order processing, customer interactions, and sales administration.

· Ensure efficient execution of sales processes and adherence to company policies and procedures.

· Develop and implement best practices to improve sales techniques and customer service.

· Review and refine sales processes to improve efficiency and effectiveness.

· Implement and monitor sales tools and systems to support the sales team and streamline operations..

· Monitor sales forecasts to prevent stockouts and overstock situations.

· Address and resolve customer issues and complaints in a timely manner.

· Ensure high levels of customer satisfaction through effective problem-solving and support.

· Maintain accurate records of sales activities, customer interactions, and transactions.

· Prepare regular operational reports, including sales activity summaries, pipeline status, and performance metrics.

Preferred Skills

- Proven track record of achieving sales targets and managing a sales team effectively.

- Strong understanding of sales principles, techniques, and customer relationship management.

- Excellent leadership, communication, and interpersonal skills.

- Proficiency in sales software, CRM systems, and Microsoft Office Suite.

- Strong analytical skills with the ability to interpret sales data and make data-driven decisions.

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month