Move Coordinator

Job Summary

We are seeking a detail-oriented and customer-focused Move Coordinator to manage and oversee the end-to-end coordination of customer moves within a fast-paced transportation and logistics environment. This role serves as the primary point of contact for customers and internal teams, ensuring smooth execution, accurate documentation, and high-quality service throughout the move process.

Key ResponsibilitiesMove Coordination & Customer Service

• Serve as the primary point of contact for customers, agents, and internal teams throughout the move lifecycle
• Coordinate, schedule, and track shipments to ensure timely and accurate execution
• Proactively communicate updates, changes, and issues to all stakeholders
• Ensure a high level of customer satisfaction through responsive and professional communication

Documentation & Compliance

• Prepare, organize, and maintain all required move documentation
• Ensure compliance with company procedures, industry standards, and documentation requirements
• Accurately update and manage shipment information in internal systems

Operations Support

• Assist with scheduling logistics and operational planning
• Monitor move progress and resolve issues as they arise
• Support reporting and operational tracking activities

Work Environment

• Fast-paced, dynamic setting requiring strong multitasking and prioritization
• Frequent communication with customers and internal teams
• Requires problem-solving and adaptability in changing conditions

Qualifications, Education & Experience

• High school diploma or equivalent required
• Previous experience in transportation, logistics, or moving industry preferred
• Experience in coordination or customer-facing roles strongly preferred

Skills & Competencies

• Excellent customer service and communication skills
• Strong organizational and time-management abilities
• Ability to manage multiple priorities with attention to detail
• Problem-solving and decision-making skills
• Proficiency in basic computer applications (e.g., Microsoft Office)

What We’re Looking For

• A proactive and dependable team player
• Strong customer service mindset
• Ability to work independently and adapt to changing priorities

Pay: $22.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person