Multilanguage Customer Service

Customer Service Representative – On-Site (Dubai)

Are you passionate about helping customers and solving problems efficiently? We're looking for enthusiastic and dedicated Customer Service Representatives to join our dynamic team in Dubai.

Location: Dubai (On-Site)

Job Type: Full-time

Experience: 0 – 2 years (Freshers Encouraged to Apply)

Key Responsibilities:

1. Handle customer inquiries via phone, chat, and email with professionalism and accuracy

2. Assist users with account-related issues including transactions, logins, and verifications

3. Resolve complaints by providing appropriate solutions and alternatives within time limits

4. Follow communication procedures, guidelines, and policies

5. Maintain accurate records of interactions and transactions

6. Provide timely feedback to internal teams for continuous improvement

7. Ensure high levels of customer satisfaction through exceptional service

8. Maintain a thorough understanding of product features and updates