National Account Reporting Specialist

Crystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity!

The NA/TS Reporting Specialist is responsible for managing invoicing activities for the National Accounts and Technical Services Group. This role supports Customer Sales and Service by ensuring accurate invoice processing, maintaining documentation, assisting with new customer onboarding, processing recurring reports, and coordinating with internal teams on pricing adjustments.

Essential Duties and Responsibilities

• Accurately and timely enter invoices into the accounting system.
• Distribute invoices and supporting documentation to customers via mail or email.
• Verify invoice pricing, shipping reports, and conversions.
• Create and process credit and debit memos.
• Monitor and maintain in-transit shipments.
• Maintain organized electronic records of invoices and supporting documentation.
• Respond to customer inquiries and resolve invoice discrepancies.
• Assist with period-end close activities, including shipment review near cutoff dates.
• Process assigned recurring reports.
• Collaborate with National Account Managers and Business Development Managers
• Participate in cross-functional teams, as necessary, to support growth of National Account and Technical Service businesses.
• Effectively manage priorities and deadlines in a fast-paced, high-volume environment.

Other Duties

• Perform additional responsibilities as assigned by management.
• Maintain schedule flexibility during accounting close periods or peak workloads.

Position Qualifications

Core Competencies

• Strong numerical aptitude and attention to detail.
• Ability to meet daily deadlines with consistent accuracy.
• Effective written and verbal communication skills.
• Professional interaction with customers, management, and internal teams.
• Demonstrates initiative, organization, and a sense of urgency.

Work Experience

• Minimum of 3-5 years of relevant experience.

Education

• High school diploma or equivalent required.
• Associate degree preferred but not required.

Skills

• Data entry experience required.
• Customer service and accounting experience.
• Intermediate to advanced proficiency in Excel (VLOOKUP, Pivot tables) Word, and Outlook.
• Experience with NetSuite preferred.

Work Environment

This position is primarily office-based and requires extended periods of sitting and computer use. Regular use of standard office equipment and verbal communication is required. The work environment is generally quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve

The anticipated hourly range for this position is $23.00 - $26.00, and includes benefits such as the following:

• Health, Dental and Vision insurance
• Wellness Program
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability
• Employee Assistance Program
• Tuition Reimbursement