Network Engineer – L2 (SD-WAN Operations & Maintenance)

India

Key Responsibilities

Configure and fine-tune SD-WAN policies, AppQoS, encryption methods, NGFW rules, and security features (antivirus, antimalware, IPS/IDS).
Troubleshoot GRE/IPSec tunnel issues and coordinate with cloud service providers and telecom partners.
Ensure logs are pushed to the SIEM platform and close incidents raised by the CSOC team.
Add/remove network switches in monitoring tools; perform periodic patching, hardening, and version upgrades.
Work with the Bank’s network/security teams to resolve application access issues and maintain resource utilization.
Prepare RCAs, periodic reports, and address audit observations on time.
Lead preventive health checks, performance tuning, and continual improvements of the SD-WAN solution.
Assist and mentor L1 engineers; review their daily/weekly/monthly reports before submission.
Coordinate with OEM Professional Services for escalations and long-pending issues.
Hardening of SDWAN devices, patching.
Coordination with OEM PS team for resolving issues & coordinating with OEM as escalation follow-up for long pending calls.

Qualifications & Experience

Education: Full-time graduate degree (B.E./B.Tech/MCA preferred in CS, Electronics, or IT).
Experience: Minimum 5 years post-qualification in Routing/Switching/SD-WAN; at least 3 years hands-on in PSU/BFSI/listed companies.
Certifications: At least one professional SD-WAN certification; Versa SD-WAN certification preferred.

Skills & Attributes

Strong troubleshooting and coordination skills across multiple teams and vendors.
Good communication in English and Hindi.

Other Requirements

Background Verification (education & employment), and Police Verification Certificate (to be submitted within 3 months of joining).
Must be willing to provide telephonic/on-call support during emergencies.

Job Types: Full-time, Permanent

Pay: ₹190,328.13 - ₹500,000.00 per year

Benefits: