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Network Security Operations Engineer (L2)

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Salary

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    4 - 7 Years
    3 Openings
    Bangalore


Role description

  • Provide L2 operational support for multi-vendor network security platforms (Fortinet, Palo Alto, Check Point, Juniper, Cisco ASA).

  • Troubleshoot and resolve firewall, proxy, and security gateway incidents raised by L1 or automated monitoring systems.

  • Perform daily health checks on firewalls, IPS, load balancers, and security gateways (CPU/memory utilization, interface status, and performance metrics).

  • Conduct log analysis and policy reviews to identify security incidents, configuration issues, or optimization opportunities.

  • Support security audit and compliance reviews using tools such as Tufin, ensuring policies adhere to organizational and regulatory standards.

  • Work with SOC teams to manage s, correlate events, and ensure timely remediation of identified threats.

  • Maintain documentation for configurations, operational procedures, and incident reports.

  • Collaborate with cloud teams on AWS/GCP network security, including Network Security Groups and visibility tools such as Wiz.

  • Support change management processes, including firewall rule changes, configuration updates, and patching cycles.

  • Participate in continuous improvement of network security processes, including automation and integration of monitoring tools.

Required Skills

  • 4–7 years of hands-on experience in Network Security Operations.

  • Strong operational expertise in managing and troubleshooting Fortinet, Palo Alto, Check Point, Juniper, and Cisco ASA firewalls.

  • Working knowledge of IPS (Sourcefire), CASB (Netskope), SSL proxies (Bluecoat), email/web security gateways (FireEye ETP), and load balancers (F5).

  • Proficiency with Tufin, Wiz, Jira, and ITSM tools for policy audits, compliance tracking, and ticket management.

  • Familiarity with AWS and GCP network security features, including security groups and firewall policies.

  • Understanding of cloud security concepts such as CSPM, CWPP, CNAPP, and vulnerability management.

  • Strong analytical, problem-solving, and communication skills with an emphasis on timely issue resolution and collaboration.

Mandatory Skills

  • Hands-on experience with:

    • Firewalls: Fortinet, Palo Alto, Check Point, Juniper, Cisco ASA

    • Security Platforms: Sourcefire IPS, Netskope CASB, Bluecoat SSL proxies, FireEye ETP, F5 Load Balancers

  • Experience performing firewall policy reviews, compliance assessments, and audit reporting via Tufin or equivalent tools.

  • Proven ability to perform L2-level troubleshooting and incident handling in an enterprise or SOC environment.

  • Strong understanding of network security operations processes and use of ITSM tools (Jira, ServiceNow, etc.).

  • Skilled in log analysis, event correlation, and coordination with SOC L1/L3 teams for incident escalation and closure.

Skills

Fortinet,palo alto,check point


About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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