Network Specialist

DESCRIPTION

The purpose of this position is to install and support workstation hardware, server hardware and software, peripheral devices, and network devices.

EXAMPLES OF ESSENTIAL DUTIES

Essential Functions:

• Must be able to communicate with others in spoken and written English to ensure the safe and efficient operations of the business.
• Provides on-site maintenance of the PC based network computer systems, all telephone systems and other business systems and components as specified.
• Conducts routine diagnostic and preventative maintenance on-site for computer information systems and related equipment.
• Provides remote, phone, and on-site technical support to city employees.
• Maintains inventory of fixed assets, including computers and office equipment installed or removed within the department.
• Procures, configures, and supports office, desktop, and mobile technology.
• Monitors backup, anti-virus and security procedures.
• Assists in developing annual budget request for maintenance and recommends capital purchases for computer-related equipment.
• Installs printers and other devices, computer hardware and software; conducts updates on software.
• Troubleshoots network devices, hardware and software problems.
• Installs and configures network solutions such as routers, cable runs, and switch installation.
• Tests, evaluates and recommends software and hardware for purchase.
• Provides assistance on the city-wide information sharing network.
• Performs other work as assigned.

• Performs work that involves walking or standing some of the time.
• Involves exerting up to 10 pounds of force on a regular and recurring basis and sustained keyboard operations.

TYPICAL QUALIFICATIONS

Minimum Education and Experience Requirements:

• Requires High School diploma or GED.
• Completion of one (1) year of college or any combination of equivalent training and experience in computer information systems or a closely related study.
• Must have two (2) years of experience in computer information systems maintenance and support.

Special Certifications and Licenses:

• Must have a valid driver's license.