Network Support

• Working knowledge of networking technologies such as LAN, Internet, wireless and IP telephony.
• Configuration & Troubleshooting skills related to routing, switching and security equipment e.g., switches, firewalls.
• Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades.
• Undertaking data network fault investigations in local and wide area environments, using information from multiple sources.
• Securing network system by establishing and enforcing policies, and defining and monitoring access.
• Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks.
• Reporting network operational status by gathering, prioritizing information and lead projects.
• Remote support of on-site engineers and end users.
• Remote troubleshooting and fault finding if issues occur.
• liaising with project management team, Help-Desk team on a regular basis.
• Incident/Problem escalation to the up-level team and follow the defined process.

Requirements:

• Computer Science Graduate.
• Relevant diploma/courses.
• Good to have CCNA certification.
• Project Management, Team Management, Problem Solving.
• LAN & WAN Knowledge, Networking Knowledge, Network Design and Implementation.
• Network Troubleshooting, Network Hardware Configuration, Network Performance Tuning.
• Communication skills (verbal & written).

Job Type: Full-time

Work Location: In person