Night Auditor

Key Responsibilities

• Perform end-of-day financial audits for guest transactions, room revenues, and service charges.
• Balance cash drawers, reconcile daily income, and prepare accurate financial and occupancy reports.
• Handle guest check-ins and check-outs efficiently during overnight hours.
• Respond promptly to guest inquiries, resolve complaints, and ensure an excellent guest experience.
• Conduct security checks, ensuring hotel safety and compliance with emergency procedures.
• Update and maintain guest information in the property management system.
• Communicate effectively with housekeeping, engineering, and front office teams for issue resolution.
• Assist in managing night operations, including lobby supervision and handling late arrivals.
• Monitor inventory of front desk supplies and report shortages as needed.
• Ensure all accounting procedures adhere to internal policies and audit standards.

Skills Set

• Night Audit & Reconciliation
• Guest Service & Communication
• Financial Accuracy & Reporting
• Property Management Systems (PMS)
• Security & Compliance
• Problem Solving & Multitasking