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Skills:
Ward Incharge, Ward, Inpatient Services, ICU, Operations & resource management, Team Handling,

Why Join Us?

At Reliance Foundation Hospitals, we dont just treat patients - we transform lives. As one of Indias most advanced quaternary care hospitals, we are redefining healthcare delivery through compassion, innovation, and operational excellence. This is your opportunity to be part of a purpose-driven institution that blends cutting-edge technology with a human touch. RFH also is in a phase of expansion and will expand its footprint by adding more beds in various parts of the country. Click here to learn more about RFH.

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Job Title: Nursing Manager (IP)

Location: Andheri

Qual: B.Sc. Nursing / GNM with valid State Nursing Council registration

Desirable : M.Sc. Nursing or Post-Graduate certification in Nursing Administration / Hospital Management

Experience: 8-12 years overall nursing experience, including 3-5 years in a supervisory role (Charge Nurse/ANM/Unit Manager) across IP/ICU settings

Job Purpose

To lead and oversee safe, high-quality nursing care across all inpatient units by managing staffing, clinical standards, patient safety, statutory/accreditation compliance, and daily operations in collaboration with Medical Services, Consultants, Diagnostics, Operations, and Support Services at the Andheri Unit.

Accountabilities

Inpatient Nursing Operations

  • Direct and supervise day-to-day functioning of IP wards, HDUs and ICUs, ensuring continuity of care across shifts.
  • Ensure smooth admissions, transfers, discharges; coordinate bed management with Operations and Medical Services.
  • Anticipate and resolve operational bottlenecks; escalate clinical concerns promptly to DNS/CNO and Medical Services.

Staffing, Skill-Mix & Roster Management

  • Prepare monthly/weekly rosters aligned to census and patient acuity; ensure skill-mix and backup coverage.
  • Monitor attendance, overtime, float pool deployment and agency utilization as per DOA.
  • Drive workforce productivity while maintaining nurse-patient ratios.

Clinical Quality & Accreditation (NABH/JCI)

  • Ensure compliance to nursing care plans, assessment charts, medication records, progress notes, and consent documentation.
  • Implement and audit protocols for medication safety, patient identification, handover, falls, restraints, pressure injury prevention, central line & ventilator bundles.
  • Lead nursing readiness for internal/external audits; ensure timely CAPA closures.

Patient Safety & Incident Management

  • Ensure crash cart checks, code cart seal integrity, equipment readiness, and emergency drills (Code Blue/Red).
  • Review incident reports, coordinate RCAs with Quality/Medical Services, implement corrective actions, and track outcomes.
  • Promote a just culture and safety reporting among nursing teams.

Clinical Collaboration & Rounds

  • Participate in multidisciplinary rounds with Consultants and Medical Services; ensure nursing follow-through on plans of care.
  • Resolve consultant/nursing interface issues (orders, investigations, bedside procedures, discharge planning).

Training, Competency & Performance

  • Conduct/coordinate induction, BLS/ACLS refreshers, ICU competencies, and periodic skill validations.
  • Coach ANMs/Charge Nurses; conduct appraisals and individual development plans; support preceptor programs.
  • Identify high-risk practice gaps and organize targeted drills/simulations.

Supplies, Equipment & Infection Control

  • Ensure availability of consumables/implants/linen; control wastage and pilferage; maintain par levels.
  • Coordinate with Biomedical Engineering for uptime, calibration and preventive maintenance; escalate breakdowns.
  • Enforce infection prevention practices, surveillance, audits, and environmental hygiene standards.

Statutory & Regulatory Compliance

  • Ensure compliance with BMW rules, AERB (as applicable), fire safety, CPR training, and other statutory norms.
  • Maintain inspection-ready documentation and evidence files for all IP units.

Data, Reporting & Continuous Improvement

  • Maintain dashboards for falls, pressure injuries, CLABSI/VAP, medication errors, restraint use, documentation compliance, staffing metrics.
  • Present monthly nursing metrics in Quality/Safety committees; drive QI projects with measurable outcomes.
  • Use audits and incident trends to implement PDSA cycles and standard work.

Core Competencies

  • Advanced clinical nursing (IP/ICU)
  • Operations & resource management
  • Leadership, coaching and conflict resolution
  • Accreditation & regulatory knowledge (NABH/JCI/BMW)
  • Data literacy (dashboards, audits, RCA)
  • Communication & stakeholder management
  • HIS/EMR proficiency; MS Office (Excel, PowerPoint)

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