Office Administrator

Key Responsibilities

1. Property & Documentation Management

• Draft, review, and manage tenancy contracts, addendums, property management agreements, and holiday home licenses/contracts.
• Maintain updated property files including ownership documents, Ejari/DET records, payment schedules, and tenant details.
• Ensure compliance with RERA, DLD, and DET regulations in all contracts and transactions.

2. Owner & Tenant Relations

• Act as the first point of contact for property owners, tenants, and holiday home clients.
• Handle inquiries, complaints, and requests with a professional and solution-oriented approach.
• Coordinate tenancy renewals, notices, and move-in/move-out documentation.

3. Financial & Reporting

• Track rental collections, PDCs, deposits, and reconcile accounts with owners.
• Assist in preparing property performance reports (occupancy, rental income, holiday home revenue).
• Maintain clear records of expenses, service charges, and landlord settlements.

4. Communication & Office Support

• Manage all incoming calls, emails, and correspondence, ensuring timely response.
• Draft professional letters, notices, and circulars to tenants and owners.
• Support management with reporting, regulatory submissions, and presentations.

5. Cross-Division Integration

• Real Estate Brokerage: Prepare RERA Forms (A, B, F), listing agreements, MOUs, and support with DLD transfers.
• Holiday Homes: Oversee DET guest contracts, booking documentation, and compliance with short-term rental regulations.

Qualifications & Skills

• Minimum 3–5 years’ experience in Real Estate Administration / Property Management in Dubai.
• Strong knowledge of RERA, DLD, and DET regulations.
• Experience in tenancy contract drafting, Ejari, and property handover procedures.
• Excellent communication skills (English required, Arabic an advantage).
• Strong organizational, multitasking, and reporting skills.
• Proficiency in MS Office, property CRM systems, and digital documentation.

KPIs (Key Performance Indicators)

• Accuracy and compliance of tenancy and management agreements.
• Timely handling of owner/tenant inquiries and documentation.
• Proper reconciliation and reporting of property accounts.
• Smooth coordination of renewals, notices, and regulatory deadlines.
• Stakeholder satisfaction and reduction of disputes/issues.

Job Types: Full-time, Permanent

Pay: AED4,000.00 - AED5,000.00 per month