Office Assistant

About Us

Heavenly Coach Limos is a 4.9★ rated transportation company and 2025 Best of the BEST winner, providing luxury and shuttle transportation across Ohio, West Virginia, and Pennsylvania.

We operate a growing fleet of late-model SUVs, shuttles, and mini coaches (up to 40 passengers) and are looking for a reliable, motivated team member to help manage daily operations.

Position Overview

We are hiring an Office Assistant / Dispatcher to support daily operations.

This role combines customer service, scheduling, dispatching, and fleet coordination — ideal for someone who thrives in a hands-on environment.

Key Responsibilities

Customer Service & Sales

• Answer incoming calls, texts, and emails
• Respond to quote requests and follow up on leads
• Provide pricing, availability, and booking support

Dispatch & Scheduling

• Schedule drivers and assign trips
• Coordinate daily routes and logistics
• Communicate schedules clearly with drivers and clients

Fleet Coordination

• Schedule maintenance and repairs
• Track vehicle availability and readiness
• Assist with keeping vehicles clean, stocked, and prepared

Operations Support

• Process payments and update reservations
• Maintain schedules, logs, and internal systems
• Help resolve day-to-day operational issues

Event Prep

• Assist with light vehicle setup and decorations (weddings, birthdays, etc.)

Qualifications

• Strong communication and customer service skills
• Highly organized and detail-oriented
• Ability to multitask and stay calm under pressure
• Comfortable with computers, email, and scheduling systems
• Self-motivated and dependable

Preferred:

• Experience in dispatching, transportation, logistics, or office administration
• Valid driver’s license

Schedule

• Flexible schedule based on bookings
• May include mornings, evenings, and occasional weekends

Why Work With Us

• Growing, top rated transportation company
• Modern, late model black executive fleet
• Bonus potential and commissions
• Opportunity for advancement into operations or management roles

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

People with a criminal record are encouraged to apply

Experience:

• Sales/Retail: 2 years (Required)
• Customer service/Retail: 2 years (Required)

Work Location: In person