Office Assistant - Healthcare in Elkton

Job Summary
We are seeking a proactive, organized, and dependable Office Assistant to support daily operations at our Elkton location. This role is essential to maintaining a smooth, efficient, and welcoming office environment. The ideal candidate is detail-oriented, professional, and comfortable managing both administrative tasks and light field responsibilities. This paid position offers an excellent opportunity to grow your office management skills while contributing to a collaborative and mission-driven team.

Responsibilities

• Greet visitors and client's professionalism while managing all front desk duties.
• Answer and route call on a multi-line phone system with accuracy and courtesy.
• Maintain organized filing systems (physical and digital) for easy document retrieval.
• Perform accurate data entry using Microsoft Office, Google Workspace, and QuickBooks.
• Maintain and update clients and employees’ schedules.
• Assign caregivers to clients in their homes and ensure proper service coordination.
• Assist with hiring and onboarding new staff (CNA, CMT, GNA, PCA, RN, etc.)
• Communicate regularly with Support Planner Agents (SPA).
• Track nursing assessments and update internal systems (including Excel logs).
• Manage calendars, schedule meetings, and coordinate staff/client appointments.
• Support office operations including supply inventory, ordering, equipment upkeep.
• Provide excellent customer service via phone or email.
• Proofread documents for accuracy and proper formatting.
• Complete clerical tasks such as copying, scanning, faxing, and mailing.
• Prioritize tasks effectively and meet deadlines in a fast-paced environment.
• Reporting directly to Management on assigned duties
• Drive up to 25% of the time for client introduction, marketing, training new staff, and related tasks.

Experience

• Previous office or administrative experience preferred (not required)
• Experience with QuickBooks is a plus
• Bilingual abilities are highly valued
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace
• Experience with multi-line phone systems and front desk operations
• Strong typing, data entry and proofreading skills
• Excellent organizational and multitasking abilities
• Professional customer service skills and phone etiquette

Requirements

• MUST DRIVE (fieldwork required)
• MUST HAVE VALID 1ST AID & CPR CERTIFICATION!
• MUST PASS A BACKGROUND CHECK!
• AVAILIABILITY- MONDAY, WEDNESDAY, & FRIDAY (flexible)
• Hours - 9:00 am -3:00 pm

Why Join Us?

Become part of a supportive, positive, and growth‑focused workplace where your organizational strengths truly matter. We value initiative, professionalism, and teamwork — and we’re committed to helping you grow in your role.

Pay: $18.00 per hour

Benefits:

• Flexible schedule

Experience:

• Medical office: 1 year (Required)

Work Location: In person