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Office Assistant III

Nature of Work

The purpose of this position is to perform varied complex clerical/administrative duties. Work involves typing letters, reports, and a variety of documents and forms, maintaining records systems, processing a variety of documents, and entering data in City systems, greeting the public and carrying out various related information processes.

ESSENTIAL DUTIES & RESPONSIBILITIES
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description


Provides organizational and project related support for various department manager
  • s
  • Greets customers, answers and screens phone calls, answers questions, directs inquiries to proper sources and helps with online issue
  • s
  • Coordinates appointments, schedules meetings, keeps departmental calendars and facilitates meeting implementation Handles registrations, makes travel reservations and arranges transportatio
  • n
  • Provides guidance to staff and customer
  • s
  • Prepares and processes variety of documents, agendas, correspondence, agreements, materials etc
  • .
  • Maintains and distributes official and confidential documentatio
  • n
  • Verifies and trouble shoots information, performs data entry, scans applications, receives payments and mails various correspondenc
  • e
  • Processes various documents such as permits, applications, payments, renewals, purchase orders, claims, billing requests and registration
  • s
  • Maintains, files, scans, and prints various documents Attends meetings and compiles minutes Conducts project researc
  • h
  • Performs related work as require
  • d

View the full job description HERE

Minimum Training and Experience



At least two years of relevant college-level course work or an Associate’s degree from an accredited college or university in or a related fiel
  • d
-AND-
At least one (1) year of related work experience performing general clerical or office wor
  • k
-OR-
Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilitie
  • s

Other Necessary Qualifications





Other Information



We Offer:
Medical, Dental, and Vision starting on Day
  • 1
  • 6% employee 401a contribution with employer matching (6% or 7% based on bargaining unit
  • )
  • Employee & Employer contributions to Retiree Health Savings Accoun
  • t
  • Voluntary benefits such as term life insurance, flexible spending accounts, accidental insurance, disability insurance, and deferred compensation plan option
  • s
  • Twelve Paid Holiday
  • s
  • Paid Vacation and Sick Tim
  • e
  • Paid Parking (if applicable
  • )
  • Employee Home Ownership Incentiv
  • e
  • Tuition Reimbursement and professional development opportunitie
  • s
  • Paid Parental Leav
  • e
  • Employee Assistance Program with free mental health counselin
  • g
  • Comprehensive Wellness program with a health and wellness incentiv
  • e
  • Employee Discounts and Perks


Should an applicant need any disability related accommodation or other consideration in the application or selection process, please notify the human resources department upon submittal of application

The City of Grand Rapids does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy or gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Please Note:
This position is subject to the provisions of the applicable collective bargaining agreement and all relevant civil service rules. For additional information, links to union agreement and Civil Service Rules are provided below.

Collective Bargaining Agreements

Civil Service Rules

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