Office Assistant (Utility Coordination & Ticketing)

Job Overview:

Rodriguez Landscaping & Construction Inc. is seeking a detail-oriented and proactive Office Administrator to support daily operations, with a strong focus on utility coordination and ticket management. This role is essential in ensuring all excavation and construction activities are properly documented, compliant, and scheduled.

Key Responsibilities:

• Submit and manage utility locate tickets (e.g., 811 tickets) for upcoming jobs
• Communicate with utility companies to coordinate markings and clearances
• Track ticket statuses and ensure all work is compliant before the project start
• Maintain accurate records of tickets, permits, and job documentation
• Answer incoming calls and assist customers, vendors, and field staff
• Support scheduling of jobs and coordination between office and field crews
• Assist with general administrative duties (emails, data entry, filing, etc.)
• Follow up on open tickets and resolve any delays or issues proactively

Qualifications:

• Previous administrative or office experience required
• Experience with utility ticketing systems (811/One Call) preferred
• Strong communication and phone skills
• Highly organized with strong attention to detail
• Ability to multitask and manage deadlines in a fast-paced environment
• Proficient in Microsoft Office (Excel, Outlook, Word)
• Experience in construction, landscaping, or utilities is a plus

Skills & Attributes:

• Problem-solver with a proactive mindset
• Ability to communicate clearly and efficiently (especially over the phone)
• Strong sense of urgency and accountability
• Team player with a positive attitude

Compensation & Benefits:

• Competitive hourly pay (based on experience)
• Opportunities for growth within the company

How to Apply:

Please submit your resume to rodriguezlc.hiring@gmail.com with the subject line: Office Administrator Application – [Your Name]

Pay: From $18.00 per hour

Work Location: Hybrid remote in Columbia, MD 21044