The Office Coffee Route Driver is responsible for maintaining established pantry locations. The Route Driver excels in merchandising products and creating a welcome and open dialogue with high profile customers.
- Merchandising: Merchandise products according to pantry/office coffee layouts. Gather and report customer feedback. Maintain established inventory levels for all products, to include, but not limited to soft drinks, pre-packaged food, sandwiches, salads, soups, wraps, fruits, vegetables, candy, pastry snack items and hot and cold beverages. Count, record and follow ordering protocol for inventory. Restock shelves, coolers, and coffee. Follow protocols for inventory tracking and rotating of product. Collect and record out-of-date or rejected merchandise.
- Product Delivery: Review inventory requirements to identify what products are needed for each pantry location on a predetermined schedule. Works closely with the warehouse and partnering delivery personnel to ensure all products are ready for delivery. Load and unload products using proper safety protocols to prevent injury. Drive vehicle to points of sale to deliver merchandise. Maintain open lines of communication with management regarding account product changes and recommended scheduling changes.
- Food Safety & Sanitation: Ensure proper handling and refrigeration of all perishable items during transit and while stocking products. Ensure coolers maintain appropriate temperatures to store products. Perform routine cleaning, to include, but not limited to coffee machines, microwaves, coolers, racks, shelves, tables, counter tops, floors and windows, in and around each point of sale.
- Customer Interaction & Team Collaboration: Greet clients and customers in a friendly and professional manner. Communicate effectively with customers to address questions or concerns. Provide suggestions related to products and solutions as needed. Provide Feedback and suggestions to improve route efficiency and customer satisfaction.
- Inventory: Full inventory counts must be competed & submitted as needed or requested.
- Audit: Inspect food quality & appearance; report stale products, review “pick” sheets, conduct final walk-thru.
- Additional projects and assignments as assigned.
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High-School Diploma or GED.
- Prior retail experience and familiarization with basic merchandising concepts strongly preferred.
- Basic Computer Skills.
We prioritize the health, wellness and work-life balance of our team members and designed our comprehensive compensation packages to reflect that.
- Full-time team members are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Team Members can also use our inclusive employee assistance program.
- Part-time Team Members are eligible for our 401(k) with company match, at work dining perks and team members can also use our inclusive employee assistance program.
Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.
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The Great Lakes Food & Beverage Leader
Founded in 1989, Continental has grown from an office coffee and vending specialist to consistently ranking as one of the top events and contract dining and refreshment providers in the nation.
Guided by industry leaders and powered by the largest collection of culinary talent in the Midwest, our award-winning team has a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services.
Our singular mission is to delight our guests, every meal, every day.
It’s no secret that food brings us together. A cup of coffee is a chance to meet someone new. A meal is an opportunity to collaborate. At Continental, developing experiences that connect people is at the heart of everything we do.
Discover first-hand the passion of a full-service team committed to your vision and customizing services to support it.
Micro-Markets • Food Delivery • Full-Service Dining • Innovative Vending • Office Coffee & Water • Pantry Services • Barista Bars • Catering • Premier Events
Looking to grow your career on your terms? Get to know us more.
We Are Curious.
Bold, original thinking, and an innate curiosity for what’s new and next drives us to shake things up and create remarkable experiences.
We Dream Big.
We embrace the unknown and adventures big and small, individually and collectively. By being proactive and continuously striving for more, we continue to grow personally and professionally. And we’re not afraid to dig into a challenge.
We Champion Each Other.
Collaboration, teamwork, and trust aren’t just buzzwords to us—they truly define our culture.
We do more than just dish up great meals. Continental creates memorable experiences every day at our markets, corporate cafés, premier events and more. If hospitality is in your DNA, if you’re passionate about making difference, if you’re eager to roll up your sleeves and be part of a team, we’re looking for you.