Office Manager

Job Summary
We are seeking a dynamic and highly organized Office Manager to lead the daily operations of our growing med spa practice. This vital role involves overseeing administrative functions, managing relationships with clients, staff and Reps, assisting with event planning, supervising staff, and ensuring smooth office workflows.

The ideal candidate will possess exceptional communication and organizational skills, with a proactive attitude to foster a productive and welcoming workplace. As the backbone of our administrative team, you will play a key role in maintaining efficient office procedures, supporting team development, and ensuring compliance with company policies.

What This Role Truly Is:

You are our operational leader and ensure:

• Schedules are optimized
• Revenue targets are met
• Memberships grow
• Retail performance improves
• Inventory is controlled
• Staff are accountable
• Brand standards are protected
• Patient experience remains 5-star

Additional Duties and Expectations:

• Manage daily office operations, including front desk responsibilities and multi-line phone systems to ensure seamless communication.
• Oversee scheduling management for staff schedule, meetings, appointments, and company events to optimize team productivity.
• Lead the team with grace, kindness and clear guidance.
• Supervise staff, providing training, guidance, and support to foster a collaborative team environment.
• Assist with human resources functions such as onboarding new employees, maintaining personnel files, and supporting training & development initiatives.
• Oversee office expenses, create filing systems, and general clerical tasks to uphold organized and efficient workflows.
• Assist with planning and implementing company events or meetings that promote team engagement and morale.
• Maintain compliance with office policies and procedures while overseeing calendar management for executives and staff.

Experience

• Minimum 3 years of management experience
• Proven experience in office management or administrative roles within a professional setting.
• Supervising experience leading teams or administrative staff is highly preferred.
• Experience tracking KPIs and using data to drive decisions.
• Excellent communication skills with a focus on conflict resolution, phone etiquette and professional interaction.
• Familiarity in a med spa setting is preferred but not required.
• Prior experience managing multi-line phone systems, calendar management, organizational systems, and front desk operations is highly desirable.
• Highly organized and operationally disciplined

What Success Looks Like in 6 Months

• Reduced schedule gaps
• Increased membership conversions
• Improved retail attachment rate
• Strong team morale with clear accountability
• Smooth daily operations without owner intervention
• Increased operational efficiency
• Streamlined inventory management

Compensation & Growth

• $50,000–$65,000 base (based on experience)
• Quarterly performance bonus tied to measurable metrics
• PTO
• Employee treatment benefits
• Growth opportunity as the practice expands
• High performance will be rewarded.

Join us as an Office Manager to lead our growing Med Spa! Bring your organizational prowess, leadership skills, and enthusiasm to create an efficient workplace where teams thrive!

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• Employee discount
• Paid time off

Work Location: In person