Office Manager

Description:

Southern Southeast Regional Aquaculture Association (SSRAA)

SSRAA’s mission is to enhance and rehabilitate salmon production in southern Southeast Alaska to the optimum social and economic benefit of salmon users.

The Southern Southeast Regional Aquaculture Association (SSRAA) is seeking a highly organized and adaptable Office Manager to support administrative operations at its Ketchikan headquarters. This is a key, long-term position within the organization, providing essential support to headquarters operations while coordinating across all departments and remote hatchery sites throughout southern Southeast Alaska.

SSRAA operates seven hatcheries, multiple remote release sites, and is governed by a 21-member Board of Directors. This position reports directly to the General Manager and serves as a central administrative resource for the organization.

This role is ideal for a self-directed professional who takes ownership of their work and thrives in a small, collaborative environment. The Office Manager serves as the primary administrative hub for SSRAA by supporting daily office operations, coordinating Board activities, assisting with financial processes, and maintaining critical organizational systems.

This position may be structured between 30–40 hours per week to accommodate the right candidate’s schedule. SSRAA is committed to hiring a long-term team member and offers flexibility to support work-life balance in Southeast Alaska. SSRAA offers a comprehensive benefits package, including health, dental, life, and long-term disability insurance, as well as a competitive retirement plan. SSRAA is an equal opportunity employer. The position is open for immediate hire and will remain open until filled.

Office Manager

Regular Full-time: Hourly

Department: Administration

FLSA Exempt 29 CFR 784.100 Sec 13(a)(5): Exempt Hourly

Reports to: General Manager

Location: 14 Borch Street Ketchikan, AK

Summary of Position: This position provides comprehensive administrative support for the Southern Southeast Regional Aquaculture Association (SSRAA) main office in Ketchikan and its offsite departments. Key responsibilities include serving as the primary reception contact and office facilitator, assisting with bookkeeping and records management, and coordinating Board of Directors activities, including supervising board elections.

Responsibilities & Duties:

• Performs word processing, proofing, copying, distribution, and filing of wide variety of assignments, including the Board of Directors (BOD) packets and general correspondence for multiple managers.
• Administers travel reservations and arrangements for staff and Board members, including coordinating and scheduling company flights in collaboration with remote site managers.
• Assists with or processes orders for stock and inventory and distributes office supplies and other materials to all facilities, sites, and projects as needed.
• Cross trained to assist with all A/P & A/R daily maintenance duties as needed, executing payments and deposits as directed.
• Ensures quorum at all BOD and committee meetings, arranges meeting place, coordinates catering and set-up. Attends all BOD and most committee meetings to serve as the primary minute taker.
• Responsible for all facets of the annual BOD election and acts as the Election Supervisor.
• Administers SSRAA website, social media accounts, and outreach.
• Assist with records retention, archival, and destruction.
• Maintains DMV and USCG vehicle and vessel registrations, and tracks permits and lease schedules to ensure timely payment
• Answer phones, transfer calls, and maintain contact lists.
• Perform other duties as assigned

Requirements:

Skills & Abilities Required:

• Strong organizational skills and detail oriented
• Working knowledge of Microsoft Office suite and Google docs
• Working knowledge of ZOOM or equivalent web based meeting platforms
• Ability to work independently with little supervision
• Possess a valid driver license with good driving record

Preferable, but not required skills and experience:

• Working knowledge of data entry into bookkeeping software programs
• Familiarity with salmon fisheries and salmon hatchery organizations in the State of Alaska
• Prior experience coordinating large meetings and travel arrangements

Core Competencies:

• Belief in SSRAA’s mission statement
• Must be able to multi-task
• Must be able to recognize critical components of a process and adapt as needed
• Ability to work as a team and be a problem solver
• Maintain confidentiality when appropriate

Reporting to this position: None

Physical demands: Ability to lift 35 pounds and do light physical and demanding mental activities. Ability to work at a desk and with computers for extended periods of time.

Work environment: Office work with some required office delivery duties as assigned for remote hatchery freight and mail, etc. SSRAA is a stable organization exiting a growth period, changing as needed to best address its goals. Any description of work is a picture of the major responsibilities of a position at a given point in time. Jobs are dynamic and assignments/priorities may change. This position description is not intended or implied to be an employment contract but is a communication tool to explain the responsibilities, advertise the job, and identify performance measures and potential training needs. SSRAA is an at-will employer.