Office Manager - Beyond Limits Physical Therapy

Job Overview

This position will be part-time (approximately 25-30 hours/week). Hours may vary, but will likely be 7-1 or 2 Monday-Thursday with the possibility of a shorter/flexible Friday schedule. There may be occasional times where working later is needed to help cover for other receptionists.

This is for the Beyond Limits Physical Therapy - City Center Clinic

We are seeking a highly organized Office Manager to oversee daily office operations to help ensure our patients have a smooth, positive experience. This pivotal role involves managing our receptionists, coordinating communication between our billing office, patients & employees. It includes supporting team members to foster productivity and professionalism. The ideal candidate will bring a background in (or significant understanding of) health insurance, a proactive attitude, excellent organizational skills, and a passion for creating a welcoming office atmosphere. This integral position offers an exciting opportunity to contribute to the overall success of our clinic.

Duties

• Manage front desk operations, including greeting visitors and handling inquiries with professional phone etiquette
• Help to ensure that authorization for physical therapy is achieved as seamlessly as possible for continuity of care
• Perform a list of daily tasks, as well as weekly tasks to help prevent gaps in our patient care & ensure services are covered by payers
• Help to coordinate receptionist schedule
• Provide exceptional customer service by communicating with patients promptly and courteously
• Perform clerical duties such as copying, scanning, filing, and managing office supplies to keep operations running smoothly

Skills

• Experience with health insurance is strongly preferred (with a minimum strong understanding required)
• Experience in office management or administrative roles with strong organizational skills
• Strong multitasking abilities
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications
• Excellent computer literacy with the ability to adapt to various software platforms quickly
• Strong multitasking abilities with effective time management skills to prioritize tasks efficiently
• Bilingual capabilities are highly desirable to support diverse client needs and internal communication
• Experience with front desk operations and customer support roles such as dental or medical receptionist preferred
• Exceptional phone etiquette/customer service
• Compassionate team-player
• Flexibility to trade/cover for other receptionists when needed

Join us as an Office Manager and become a vital part of our dynamic team! Bring your enthusiasm, organizational prowess, and dedication to creating an efficient workplace where everyone can thrive.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Work Location: In person