Office Manager - Dubai Office

What is FlapKap ?

We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa. We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity.

For more info, check our feature on Forbes.

Why FlapKap?

FlapKap is a fast, smart, collaborative and first of a kind startup that aims to disrupt the financial industry in the MENA region. We are backed by QED, BECO Capital, A15, Outliers, and Nclude with a total financing of over $40m USD. FlapKap offers a safe
environment with a welcoming atmosphere to creativity and innovation. Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.

What is this role?

The Office Manager is responsible for overseeing day-to-day administrative operations, ensuring smooth office functioning, and supporting key business areas including Human Resources, PRO (visa and employment processing), and Finance. This role requires excellent organizational skills, attention to detail, and familiarity with UAE labor.

Requirements

Key Responsibilities

1. Office Administration

• Manage daily office operations, supplies, and maintenance.
• Coordinate with vendors, service providers, and building management.
• Handle correspondence, filing systems, and document archiving.
• Support management with scheduling, travel arrangements, and logistics.

2. Human Resources Support

• Assist with the recruitment process: posting jobs, scheduling interviews, and preparing offer letters.
• Prepare and maintain employee files and HR documentation (contracts, NDA, etc.) in compliance with UAE labor laws.
• Support onboarding and offboarding processes, including coordination with PRO for visa and labor card issuance/cancellation.
• Maintain attendance, leave records, and employee data in the HR system.
• Coordinate with health insurance providers for additions, deletions, and renewals.

3. Visa and Government Relations (PRO Support)

• Coordinate with the company PRO for visa processing, Emirates ID, medical tests, and renewals.
• Ensure compliance with UAE Ministry of Labour and Immigration regulations.
• Track expiry dates for employee visas, trade licenses, and company-related permits.

4. Finance & Operations Support

• Receive, log, and submit cheques to the finance department or bank as required.
• Support petty cash management, invoice tracking, and expense report preparation.
• Assist in coordinating with suppliers and clients for invoice collection and payments.
• Liaise with auditors and accountants for document submission when required.

5. General Support

• Serve as the main point of contact for office inquiries and internal communication.
• Support internal and external events, meetings, and company activities.
• Uphold confidentiality and data protection standards at all times.