Office Sales Support

Inside Sales Support Job Description Position Overview

We are seeking a motivated and detail-oriented Inside Sales Support to join our team. This role is responsible for assisting the sales team by handling administrative tasks, processing orders, responding to customer inquiries, and ensuring a smooth sales process. The ideal candidate has strong communication skills, excellent organizational abilities, and a customer-first mindset.

Key Responsibilities Sales Support & Customer Service

• Assist the sales team with quote generation, lead qualification, follow-ups, and customer communication.
• Respond to via phone, email, and chat, providing product information and order updates.
• Process sales orders, generate quotes, and ensure accurate data entry in CRM or ERP systems.
• Maintain and update customer records in the database.

Administrative & Coordination

• Prepare and send sales proposals, contracts, and invoices.

Collaboration & Relationship Management

• Work closely with external customers and internal teams, including operations, finance, and technical support, to resolve issues and enhance customer satisfaction.
• Support account managers with client communications and follow-ups.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (preferred).
• 1-3 years of experience in inside sales, sales support, or customer service.
• Strong proficiency in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail and ability to multitask.
• Customer-centric mindset with problem-solving abilities.

Preferred Skills

• Experience in B2B sales or technical product sales.
• Knowledge of ERP systems and sales order processing.
• Ability to work independently and in a team environment.

Benefits

• Competitive salary with performance-based incentives.
• Health insurance and other benefits.
• Career growth opportunities within the sales team.

Job Types: Full-time, Permanent

Pay: BD150.000 - BD250.000 per month

Application Question(s):

• Are you proficient in Microsoft Office?

Language:

• English (Required)