Office Specialist

Office Specialist

FT / PT Status – Full-Time
Salary – $18.16 - $19.33 Hourly Wage
Remote Work / In-Office – Hybrid

Recruiter – Tehra Gorski | tgorski@utah.gov
Application Deadline – 4/14/2026

Do you have a proven track record of delivering exceptional customer service? Do you have prior call center experience? Are you ready to bring your expertise to our team? If so, please apply!

The Division of Corporations and Commercial Code in the Department of Commerce is looking for applicants with excellent verbal and written communication skills and data entry experience to fill their Office Specialist vacancy.

**Training will take place in the office; if eligibility requirements are met, teleworking up to 3 days/per week may be available.

Key Responsibilities

Key responsibilities and day to day responsibilities of this position:

This position is integral to a high-volume division, handling numerous business filings and extensive customer interaction via phone, email, online chat, and virtual teleconferences. You will work in a call center setting while also being responsible for processing and examining applications and documents. Key roles and responsibilities include, but are not limited to, the following:

• Manage a high volume of incoming calls, providing exceptional customer service and resolving inquiries related to business entity compliance and registration.
• Clearly communicate registration requirements and application deficiencies to customers both verbally and in writing.
• Assisting the public and other stakeholders with inquiries related to existing businesses, Uniform Commercial Code (UCC) filings, and Trademark filings.
• Accurately and efficiently enter new business entity registrations, amendments, and renewals into the electronic database.
• Process and examine applications and documents to ensure compliance with applicable Utah Code.
• Review, interpret, and apply complex legal statutes, rules, and procedures related to business entity filings.
• Assist the public with navigation and use of the Division's online filing systems.
• Maintain organized digital records and filing systems.

Qualifications

Minimum or "day-one" qualifications:

• Prior call center experience.
• Prior customer service experience.
• Prior data entry experience.

Preferred or trainable/on-the-job qualifications:

• Proven ability to perform accurate, high-volume data entry and process detailed applications in a fast-paced environment.
• Strong analytical skills with the capacity to read, understand, and apply legal code, statutes, and administrative rules.
• Excellent written and verbal communication skills, including professional phone etiquette.
• A track record of providing outstanding customer service, ideally in a call center or high-volume public interaction setting.
• Proficiency with standard office software and database systems.
• Experience in researching and applying regulatory standards.

About the Role

Location –
160 East 300 South
Salt Lake City, UT, 84111
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – No
Schedule Code – TL - Time limited, This is a time-limited position expected to last from 6-12 months. Time-limited positions are typically funded for a specific project or period. While this position is time-limited, it has the potential to transition into a permanent career service role depending on funding, performance, and organizational needs.

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

The Department of Commerce is the licensing and registration agency for Utah's professional and business community. The Division of Corporations and Commercial Code provides oversight of business registrations, trademarks, and Uniform Commercial Code filings.

The Department's vision is to contribute to the success of Utah businesses, professionals, and consumers by creating a favorable economic environment.

The Department's mission is to promote commerce and protect Utah consumers through fair commercial and professional practices. You should visit the agency website to learn more.

Supplemental Information

• Job Classification: Office Specialist I (11020).
• Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion at any time and for any reason.
• As a condition of employment with the Department of Commerce, employees shall receive compensatory time off in lieu of payment in cash for all overtime worked under the Fair Labor Standards Act (FLSA).
• DHRM rules apply for promotions/transfers.
• Effective July 1, 2021, in-state work rules require all work to be performed while physically within the state’s borders.
• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items, etc. Special physical demands are not required to perform the work.
• DHRM rules apply for promotions/transfers.

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.