Office Support Assistant

We are seeking a dedicated Office Assistant to join our team on a part-time basis. The ideal candidate will possess excellent communication skills, be highly reliable, and be capable of managing multiple tasks efficiently. The Office Assistant will play a crucial role in handling phone calls, emails, and customer walk-ins, as well as assisting with various office tasks to ensure the smooth operation of our office.

Key Responsibilities

· Answering Customer Calls: Manage incoming calls from customers, provide information, and address inquiries with professionalism and courtesy.

· Scheduling/Dispatching Technicians: Utilize the dispatching/scheduling system to coordinate and schedule technicians for service calls. (Service Titan or similar experience preferred but not required).

· Answering Customer Emails: Respond to customer emails promptly and effectively, ensuring all inquiries are addressed in a timely manner.

· Keeping the Office Clean and Organized: Maintain a tidy and organized office environment to promote efficiency and a positive workspace.

· Accept Packages/Mail: Receive and distribute packages and mail as needed.

· Take Messages: Accurately record and relay messages to relevant staff members.

This list is not exhaustive, and additional tasks may be assigned as needed.

Requirements

· Education: High school diploma or equivalent.

· Reliability: Consistent attendance and punctuality are essential.

· Multi-Tasking: Ability to handle a multi-phone line system effectively while managing other tasks.

· Technical Skills: Experience with dispatching/scheduling system is preferred.

· Communication Skills: Strong verbal and written communication skills.

· Organizational Skills: Ability to keep the office environment organized and manage time efficiently.

Additional Information

The Office Assistant will also assist the Office Manager with any day-to-day tasks as required. The role involves a dynamic work environment where flexibility and adaptability are key to success.

We are looking for a proactive individual who is eager to contribute to our team and provide excellent customer service.

If you meet the qualifications and are interested in joining our team, please apply with your resume and cover letter.

Pay: $18.00 - $21.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person