Officer - Freight Forwarding - Noatum Logistics ME

Who we are looking for:

We are seeking a visionary professional to lead strategic growth, cultivate high-value partnerships, and guide the future of our Logistics division in the capacity of Officer – Freight forwarding. The ideal candidate will demonstrate dynamic leadership, a keen ability to identify new opportunities, influence key stakeholders, and consistently achieve measurable outcomes. This role presents an opportunity to contribute meaningfully to the advancement of our organization.

About The Noatum Logistics :

Noatum Logistics, part of AD Ports Group, is a leading company in Supply Chain Management with global coverage positioned in the Top 50 freight forwarders worldwide. Noatum Logistics acts as a global client-centered logistics operator providing integrated value-added solutions for the supply chain of all its clients and is a specialist in international transport, project cargo, logistics and customs. With an innovative character, we offer specific, integrated, complex and added-value responses to our client's supply chain, prioritizing a long-term relationship of trust and confidence to guarantee success. We are present in 33 countries through our team of over 1,680 professionals with great experience in our sector, always putting our motto “Excellence in Logistics Services” into practice by providing high-quality services to our customers.

Job Purpose:

To manage and oversee the daily operations of the air freight department, ensuring efficient handling of import and export shipments, compliance with customs regulations, and high levels of customer satisfaction.

Key Responsibilities:

• Execute and monitor daily operations for both import and export shipments at AUH Airport.
• Manage interactions with customs clearance teams and other government entities to improve productivity and expedite clearance and delivery processes.
• Oversee the 24x7 customer service counters at Etihad, ensuring smooth e-clearance services and resolving any issues promptly.
• Ensure timely and accurate communication between airport operations, head office, agents, and customers.
• Plan staff vacations to ensure business continuity.
• Develop and enhance daily work procedures to meet company standards and achieve optimal results.
• Act as the primary contact with airport customs, Etihad airport services, and airport police to ensure priority handling of shipments.
• Supervise the import and clearance of oversized consignments, ensuring all necessary tools, staff, and permissions are in place.
• Ensure timely updates of all events and documents in CW1 TMS, monitor costs and sales for invoicing, and notify the finance department of raised invoices.
• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Extensive experience in air freight operations, including import/export processes.
• 4-6 Years of Experience