Online Dispatch Executive

Order Processing & Coordination

· Receive, verify, and process online orders from e-commerce platforms or ERP systems.

· Assign orders to packing staff and ensure correct picking and scanning of products.

· Coordinate daily dispatch schedules according to cut-off times and delivery priorities.

Dispatch & Logistics Management

· Prepare and print shipping labels, invoices, and dispatch documentation.

· Coordinate with courier partners, 3PL teams, and internal logistics staff for pickups and dispatch planning.

· Track dispatched orders and update statuses in the system.

· Ensure timely resolution of delivery exceptions, delays, or failed deliveries.

Warehouse Collaboration

· Work closely with warehouse pickers, packers, and inventory teams to ensure product availability.

· Maintain communication between warehouse and customer service regarding order issues or shortages.

· Support cycle counts and stock accuracy related to online orders.

System & Reporting

· Update ERP, WMS, and e-commerce dashboards with dispatch details.

· Generate daily/weekly dispatch reports (order count, TAT adherence, pending orders, courier performance).

· Ensure accuracy of records for audit and operational review.

Job Types: Full-time, Permanent

Pay: ₹10,317.74 - ₹31,252.71 per month

Work Location: In person