Online Sales & Telemarketing Executive ( Females Only)

About Us

We are a premier wellness and beauty center in Qatar, specializing in advanced slimming, skincare, and relaxation treatments. With a rapidly growing digital presence and expanding clientele, we’re seeking a results-driven Online Sales & Telemarketing Executive to convert inquiries into bookings, build client relationships, and drive business growth.

Key Responsibilities

• Lead Conversion: Manage and respond to inbound leads from Instagram, WhatsApp, website chat, and phone calls. Qualify potential clients and convert inquiries into confirmed appointments.
• Outbound Sales: Contact past and potential clients to promote special offers, upsell treatment packages, and re-engage lapsed customers.
• CRM & Reporting: Maintain accurate CRM records by logging every interaction, updating lead status, and tracking follow-ups to meet daily, weekly, and monthly targets.
• Collaboration: Coordinate with reception and therapists to ensure smooth hand-off of bookings and accurate scheduling.
• Performance & Analysis: Achieve KPIs for call volume, conversion rates, and revenue generation; prepare concise sales performance reports for management.
• Product Knowledge: Stay updated on all treatment protocols, prices, and promotions to provide accurate and persuasive information to clients.
• Client Insights: Gather and share customer feedback with the marketing team to improve campaigns and enhance client experience.

Qualifications & Requirements

• 1–3 years of experience in telemarketing, telesales, or inside sales (preferably within the beauty, wellness, or healthcare sector).
• Proven ability to meet or exceed sales targets.
• Excellent spoken and written English; Arabic or other languages are an advantage.
• Strong communication, persuasion, and customer-service skills.
• Proficient with CRM systems, MS Office/Google Workspace, and social media chat tools.
• Flexible to work evenings or Saturdays during high campaign periods.
• Qatar-based candidates with valid work authorization are preferred.

Job Type: Full-time

Pay: QAR3,500.00 - QAR4,000.00 per month