Online Technical Support

Job description:

CubeXS Weatherly Pvt Ltd is Hiring "Online Technical Support" (on-site).

Department: OTS Department

Job Type: Full Time/Permanent (Rotational Shifts)

Job Shift: Rotating

Job Location: Clifton, Karachi, Pakistan

Minimum Experience: Fresh

Job Description:

· Answer phone calls and respond to emails in a professional manner and provide information about products and services as required by the callers.

· Follow up with customers and their complaints, ensuring that customers’ requests are attended to accordingly.

· Pleasant personality and attitude towards resolving clients' issues/complaints.

· Handling customers, inbound calls, and email correspondence are the major tasks.

· Collecting feedback from our customers/clients about the quality of service after every service call.

Requirements:

· Education: Bachelors

· Must have strong interpersonal & communication skills.

. Good email writing skills

Job Type: Full-time (Rotational Shifts)

Work Location: In person

Job Type: Full-time

Pay: Rs35,000.00 - Rs40,000.00 per month

Work Location: In person