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Greet patients/attendants arriving for OP consultations and guide them through registration and billing procedures.
Manage patient registration and billing: create bills, collect payments/fees, explain bill components (consultation fee, diagnostics, services) to patients.
Ensure all necessary clearances and documentation for procedures (consultations, diagnostics, investigations) are obtained and processed before billing.
Counsel patients/attendants on estimates for special procedures or treatments, and ensure advance/payment collection as per hospital policy.
Coordinate with doctors, consultants, diagnostic/ radiology labs, and other departments to verify services rendered before billing.
Handle day-to-day billing, collections, and follow-up on pending payments or dues.
Maintain accurate records of all billing, payments, receipts, and patient billing history; ensure bills are generated within stipulated turnaround time (TAT).
Respond to patient queries about bills, clarify charges, and resolve any discrepancies or issues.
Work as part of billing/ administration team; coordinate with credit billing / cash billing / finance departments as required.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
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