Operation Lean Management Senior Officer

Conduct detailed analysis of current processes in the operations division to identify inefficiencies, bottlenecks, waste and Process Gaps.

• Develop process maps and flowcharts to document “as-is” states and design optimized “to-be” workflows.
• Support project Management and planning, including defining objectives, scope, and deliverables aligned with departmental goals.
• Collaborate with cross-functional teams to ensure smooth and effective implementation of process improvements.
• Collect, clean, and analyze operational data; transform raw data into meaningful insights through dashboards and visualizations.
• Build interactive dashboards using Power BI, Tableau, or Excel to support management in monitoring performance and making strategic decisions.
• Propose restructuring or reallocation of tasks/resources to maximize efficiency.
• Implement performance measurement systems using Key Performance Indicators (KPIs).
• Prepare reports and presentations for management, highlighting progress, challenges, results, and achieved efficiencies.
• Ensure proper documentation of process maps, improvement plans, project outcomes, and data visualizations.

Apply Lean Six Sigma tools (e.g., Value Stream Mapping, DMAIC, Root Cause Analysis) t

• • 
    University Degree
• • Proven experience (2–4 years) in banking sector
• • Strong data visualization and analytics skills, including transforming raw data into interactive dashboards and impactful visualization.
• • Proficiency in Power BI or Tableau and Excel for reporting and dashboard creation.
• • Excellent communication and presentation skills to engage stakeholders at all levels.
• • Strong change management and stakeholder management capabilities.
• • Ability to work independently and collaboratively in a fast-paced environment.
• • Lean Six Sigma Belt preferred
• • Fluent English (Written)