Operation Manager

About Sky Ocean Shipping:
Sky Ocean Shipping is a trusted logistics and freight forwarding company offering comprehensive solutions in sea, air, and land transportation. With a strong presence across the Middle East and Asia, we specialize in import/export, customs clearance, warehousing, and project cargo. Our commitment to reliability, efficiency, and customer satisfaction has made us a preferred partner in the global supply chain.

Key Responsibilities:

• Oversee day-to-day shipping and logistics operations, ensuring timely and cost-effective cargo movement.
• Manage import/export documentation, customs clearance, and coordination with freight forwarders, transporters, and port authorities.
• Monitor vessel schedules, container tracking, and ensure smooth turnaround and delivery of shipments.
• Supervise and guide the operations team, ensuring adherence to company SOPs and compliance standards.
• Maintain strong relationships with shipping lines, clients, vendors, and internal departments to resolve operational issues promptly.
• Ensure accurate and timely data entry and reporting in ERP/logistics systems.
• Optimize operational workflows to improve efficiency and reduce costs.
• Ensure compliance with local and international shipping regulations and safety standards.
• Prepare operational reports and present performance metrics to senior management.
• Handle escalations and ensure high service quality and client satisfaction.

Required Experience:

• Minimum 2–8 years of hands-on experience in shipping, logistics, or freight forwarding operations, with at least 1–2 years in a managerial or supervisory role.
• Strong knowledge of international shipping procedures, customs regulations, and freight documentation.
• Experience working with port authorities, carriers, CHA, and logistics service providers.
• Familiarity with container tracking systems, ERP/logistics platforms, and shipment documentation tools.
• Proven ability to manage teams, optimize workflows, and deliver operational KPIs.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Ability to commute/relocate:

• Malappuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Logistics: 3 years (Preferred)

Work Location: In person