Operation Manager Car Rental

Key Responsibilities:

• Handle customer inquiries through phone, email, and walk-ins for car rental bookings.
• Prepare rental agreements, quotations, and invoices accurately.
• Schedule and coordinate vehicle delivery and pick-up with drivers and clients.
• Ensure all rental vehicles are clean, well-maintained, and ready for dispatch.
• Maintain and update booking records, vehicle availability, and customer database.
• Verify customer documents (license, ID proof, etc.) before issuing the vehicle.
• Follow up on pending payments and ensure timely collection.
• Assist in handling breakdowns, replacements, or any customer complaints professionally.
• Support marketing and promotional activities to increase rental bookings.
• Prepare daily/weekly reports on bookings, revenue, and fleet status.

Key Skills & Competencies:

• Excellent communication and customer service skills.
• Strong organizational and multitasking ability.
• Basic knowledge of vehicles and fleet operations.
• Computer proficiency (MS Excel, Word, Email, CRM tools).
• Problem-solving and time management skills.

Job Types: Full-time, Permanent

Pay: ₹14,410.75 - ₹45,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person