Operation Supervisor

Job Title: Operation Supervisor
Location: Abu Dhabi, UAE

Employment Type: Full-time / Part-time

Company Overview:

Our client professional cleaning company based in Abu Dhabi committed to delivering high-quality cleaning services for residential and commercial clients is currently on a look out for operation supervisor

Job Description – Operations Supervisor (Cleaning Services)

The Operations Supervisor is responsible for overseeing daily cleaning operations, managing cleaning staff, ensuring service quality, and maintaining strong client relationships. This role requires hands-on supervision, strong organizational skills, and the ability to manage multiple sites efficiently.

Key Responsibilities

1. Team Supervision & Scheduling

• Supervise, coordinate, and support cleaning staff across assigned sites.
• Prepare and manage duty rosters to ensure adequate staffing.
• Monitor staff attendance, performance, and discipline.

2. Quality Control

• Conduct site inspections to ensure cleaning standards are consistently met.
• Implement corrective actions when service delivery falls short.
• Enforce company cleaning procedures and client-specific requirements.

3. Client Management

• Serve as the first point of contact for client requests, complaints, and feedback.
• Build and maintain strong client relationships through regular communication.
• Provide operational reports to management and clients when required.

4. Training & Development

• Train cleaning staff on equipment usage, chemical handling, and safety protocols.
• Ensure ongoing staff development to maintain service excellence.
• Promote compliance with health, safety, and environmental standards.

5. Resource & Inventory Management

• Monitor stock of cleaning supplies and equipment to avoid shortages.
• Ensure proper usage, handling, and storage of cleaning chemicals.
• Coordinate with procurement for timely replenishment of materials.

6. Health & Safety Compliance

• Enforce safe working practices, including proper use of PPE.
• Investigate and report workplace incidents or hazards.
• Ensure adherence to risk assessments and safety procedures.

7. Operational Reporting & Planning

• Prepare daily/weekly operational reports for management.
• Support mobilization of new cleaning projects and special assignments.
• Ensure operations are delivered on time and within budget.

Qualifications & Skills

• Diploma or Bachelor’s degree in Business Administration, Facilities Management, or related field (preferred).
• Minimum 3–5 years of supervisory experience in cleaning/facility management.
• Strong leadership, organizational, and people management skills.
• Excellent communication and client relationship skills.
• Knowledge of cleaning chemicals, equipment, and safety standards.
• Ability to manage multiple sites and work under pressure.
• Proficient in MS Office (Excel, Word, Outlook).
• Valid UAE driving license (preferred, if applicable).

Work Conditions

• Based across multiple client sites.
• Flexible working hours, including weekends or evenings as per operational needs.

What we offer

• Competitive salary
• Visa and medical insurance
• Training and development
• Supportive and safe working environment
• Commission

Job Type: Full-time

Application Question(s):

• Are you open to work on flexible working hours ?