Operations Admin Assistant

Additional Information

Job Number 25136674

Job Category Administrative

Location Courtyard Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

The following are specific responsibilities and contributions critical to the successful performance of the position:

MAIN RESPONSIBILITIES  Adhering to all division and local standard policies and procedures.  On regular basis each day, collect, open and distribute all mails to F&B. to ensure that all correspondence are dealt with correctly in the absence of him.  Responsible for all out going correspondence from F&B office.  File and maintain filling system on regular basis. To lock cabinets at the end of each day.  Responsible for issue, track and correspondence of Executive and La Brasserie discount card program.  To ensure all required administrative work are completed at the same day and not kept for the following day.  To operate and update trace file system.  To follow up and ensure that schedule set for reports / assignments which require from department heads are on time.  Track and record all restaurant promotions and specials.  Maintaining a positive attitude toward the hotel and the job being performed.  Reporting to work on time (as scheduled) and in proper uniform/attire.

Job Duties Accuracy in memos and correspondence  Telephone skills/etiquette  Attention to details  Team player, seeks to assist others without having to be asked  Computer technology/efficiency  Ability to meet deadlines  Good judgement/decision making  Can organize and complete assigned task in absence of direct supervision  Seek new ways of improving his/her performance and that of the department  Provides timely, correct and pertinent information to appropriate department and individuals  Ensures that work area is maintained in a clean and organized manner at all times  Provides efficient, friendly, and helpful and informative services to guest and co-workers  Displays flexibility under changing working conditions  Eager to learn and try new things/open to change  Cooperate with managers request to do work that is over and above his/her normal duties  Show cooperation/flexibility in regards to work schedules  Able to handle repetitive or common guest issues/concerns independently and to guest’s satifaction.  Looked upon as leader and resource among administrative staff  Accepts constructive criticism with an open attitude  Seeks guidance when barriers to performance arise  Represents management and property in most professional and competent manner  Reliability – Associates can be counted on to carry out instructions and fulfil position responsibilities  Safety – associate understands the loss prevention safety philosophy of the company ( ie.practices safe work habits,maintained work area in safe manner at al time).

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.