Operations Administrator

Job Details
Country: UAE
City: Dubai
Industry: Real Estate
Function: Administrative / Clerical
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

Key Responsibilities

* Support the Senior Manager and Operations team in tenant communication, coordination, and day-to-day operational administration.
* Manage the full leasing cycle for storage units, including preparing offers, lease agreements, and payment follow-ups through Yardi.
* Send renewal offers to tenants ahead of lease expiry and ensure audit findings are implemented as required.
* Assist in preparing annual budgets for storage and operations, maintaining accurate OPEX and CAPEX utilization records.
* Process POs, reconcile P&L statements, and liaise with Finance for payments, invoices, and refunds.
* Manage tenant requests through the Tenant Portal and coordinate circulars, visual merchandising, and minor work approvals.
* Oversee hoarding and redevelopment coordination, including LPO issuance and access notifications.
* Maintain documentation such as CAR Insurance tracker, mall fact sheets, and monthly Asset Management reports.
* Provide cross-functional administrative support for new tenant inductions and overall mall operations.

Ideal Profile

* Bachelor s degree in Operations Management, Business Administration, or related field.
* 0 3 years of experience in mall operations, facilities, or real estate management, ideally in the GCC.
* Strong proficiency in MS Office and MS Project; AutoCAD knowledge is an advantage.
* Skilled in operational coordination, budget management, and stakeholder communication.
* Excellent organizational and multitasking abilities with high attention to detail.
* Calm, professional, and diplomatic under pressure with a collaborative mindset.

Skills Set

* Lease and tenant management expertise.
* Financial coordination and reporting accuracy.
* Strong administrative and documentation control.
* Effective communication and stakeholder engagement.
* Analytical and problem-solving capability.