Operations Administrator

At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care. Every role in our organization contributes to helping pets live healthier, happier lives. We are a team driven by purpose, quality, and a shared commitment to animal health.

The Operations Administrator supports the day-to-day execution of site operations by coordinating administrative, reporting, compliance, and process support activities across manufacturing, quality, supply chain, and facility functions. This role helps ensure operational efficiency, data accuracy, documentation compliance, and effective communication across departments. The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced, regulated environment where priorities may shift quickly.

The Basics

Location: San Jose, CA (Onsite)
Job Type: Full Time
Schedule: Monday–Friday, 8:00 am – 4:30 pm
Compensation: $25- 27
Benefits: Eligible

How You’ll Make an Impact

Operational Support

• Support daily operational activities across manufacturing, warehouse, quality, and support departments.
• Coordinate meetings, action items, and cross-functional follow-up to ensure timely execution of operational priorities.
• Assist department leaders with scheduling, project tracking, and resource coordination.
• Help maintain site calendars for audits, training, maintenance, and operational milestones.

Reporting & Metrics

• Compile, track, and distribute operational KPIs, including productivity, staffing, training compliance, quality metrics, inventory accuracy, and other site performance indicators.
• Prepare weekly, monthly, and quarterly reports for site leadership and business reviews.
• Analyze trends and identify areas for operational improvement.

Documentation & Compliance

• Maintain controlled documents, SOPs, training records, forms, and operational files in accordance with site procedures.
• Support audit readiness by ensuring documentation is complete, accurate, and organized.
• Assist with document revisions, approvals, and distribution.
• Support training coordination and record maintenance.

Systems & Administrative Support

• Enter, review, and maintain data within operational systems such as ERP, inventory, quality, or document management systems.
• Ensure data integrity across systems and reports.
• Support purchase requisitions, vendor communication, invoice tracking, and departmental administrative needs.

Continuous Improvement

• Identify inefficiencies in administrative and operational workflows.
• Support process improvement initiatives and implementation of standardized practices.
• Assist leadership with special projects and strategic initiatives.

What We’re Looking For

• Associate’s degree or equivalent work experience; Bachelor’s degree preferred.
• 2+ years of operations, administrative, project coordination, or manufacturing support experience.
• Strong proficiency in Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities with minimal supervision.
• Excellent written and verbal communication skills.
• Ability to sit, stand, and walk for extended periods throughout the workday.
• Ability to move between office, warehouse, and manufacturing areas as needed.
• Ability to use a computer, keyboard, phone, and other standard office equipment for prolonged periods.
• Ability to occasionally bend, stoop, reach, kneel, or climb stairs while supporting operational activities.
• Ability to occasionally lift and move materials or office supplies up to 20–25 pounds.
• Ability to visually inspect documents, computer screens, labels, and operational records with close attention to detail.
• Ability to work in varying environments including office, warehouse, and controlled manufacturing areas.

What You’ll Love About Wedgewood

• Competitive compensation and comprehensive benefits
• Medical, dental, vision and voluntary benefit coverages
• Company Paid Life Insurance and disability coverage
• 401(k) retirement plan with generous company contribution
• Paid time off that increases every year
• Tuition reimbursement opportunities
• Strong internal promotion and career development programs
• A supportive, team-first culture where your work matters
• The opportunity to improve animal health every day

Why We Do What We Do

At Wedgewood Pharmacy, your work has purpose. Every prescription you help prepare, support, or deliver contributes to improving the health and well-being of animals. We are passionate about what we do and proud to build a workplace where people feel supported, included, and valued.

Our Commitment to Inclusion

Wedgewood Pharmacy is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive.