Operations Analysis Manager

About the Role:
Grade Level (for internal use): 10

Department overview:
At S&P Global, the KYC Managed Services team offers technology-driven solutions to help clients address compliance challenges. We use advanced platforms and reliable datasets to deliver customizable services, including public data collection from registries, exchanges, and annual reports, as well as tailored data capture, screening resolution, and detailed profile creation. Our outsourced KYC model helps clients resolve operational bottlenecks, improve efficiency, reduce costs, and scale their operations while upholding high standards of compliance and service in a competitive financial environment.

Position Requirements

Experience in KYC Onboarding and Remediation (Full Review, Risk Assessment), Outreach to clients and Screening (Alert disposition on entitles and related parties) with a demonstrated track-record supporting international clients.

Must have detailed understanding of each entity types e.g., NBFI, Corporations, General Partner, Limited Partner, Limited Liability Company (LLC), Trust, Fund, Special Purpose Vehicle, Bank etc.

Expert knowledge on various agreements and how to find relevant information from the agreements – LLC agreement, Private Placement Memorandum, Limited Partnership etc.

Expertise in working on complex entity structures globally.

Expert knowledge and experience to extract relevant information from the public domain.

Must have exposure in various KYC/Screening tools such as Factiva, RDC, World Check, Lexis Nexis etc.

Expert knowledge of alert disposition related to Sanctions, PEP, and adverse media.

Experience in reviewing documents to identify any money laundering or terrorist financing cautionary flags and rapidly dispositioning them along with escalating cases.

Experience in outreach to clients. Should have very good email writing skills.

Proven track record of success in completing KYC managed service projects.

Minimum 10 years of proven experience in KYC with atleast 3 year in Team management. Must have lead a team size of 25-30 people

Excellent analytical, project management and problem-solving skills.

Ability to manage conflicting priorities and communicate effectively with clients

Strong attention to detail and organizational skills with a focus on quality and process.

Ability to maintain and report Key Performance Indicator (KPI) metrics to upper management.

Must be able to work collaboratively with team members, both senior and junior.

Proficient in Microsoft Office Suite.

Duties & accountabilities

Lead multiple teams of 25-30 individuals to execute on KYC managed service initiatives.

Conduct quality check on profiles created by team members including KYC, Screening and Outreach

Ensure timely escalations of key risks/issues to management.

Identify and work to resolve gaps in process or project execution.

Discuss Policy and procedural changes with the client and train team members on the changes

Prepare productivity and other reports for management reporting.

Frequently interact with stakeholders such as Policy Team, Quality Control and Relationship Partners team to develop strong partnership and ensuring continuity of information flow across the groups.

Provide real time constructive verbal feedback to the team members and facilitate timely completion of engagement reviews

Support knowledge sharing efforts and continually improve processes.

Promote and embed a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is norm.

Ability to foster, develop and grow a team.

Proficient in MS Office applications, especially Excel

Must have excellent communication skills.

Must be willing to work in flexible shift (both UK and US).

Education and experience:
Bachelor’s Degree (B.Com preferred)

10+ years relevant experience in Corporate KYC, Outreach and Screening resolution

Commercial awareness

Have an excellent client service ethos and be able to communicate effectively with clients

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence .

What’s In It For You?

Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.

Flexible Downtime: Generous time off helps keep you energized for your time on.

Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .

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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON202.1 - Middle Professional Tier I (EEO Job Group)

Job ID: 319558
Posted On: 2025-10-15
Location: Noida, Uttar Pradesh, India