Operations and Development Specialist

📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:

We are seeking a highly motivated Operations and Development Specialist to join our dynamic team in Doha. In this role, you will be instrumental in supporting our partnership operations and the strategic development of our premier loyalty programme. Reporting to the Senior Partnership Manager, you will manage and grow key partner relationships to drive revenue and boost member engagement. Your responsibilities will include identifying and onboarding new partners, negotiating contracts, and managing the end-to-end partner lifecycle. You will also design and execute joint marketing campaigns, analyze performance, and handle all operational aspects, from agreements to issue resolution. This position requires a proactive individual with strong negotiation skills, analytical acumen, and a deep understanding of loyalty programmes to enrich our member benefits and expand our partner ecosystem.

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🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:

  ▸ Minimum 5 years of experience in partnership coordination, business development, marketing, or a related role.

  ▸ Mandatory fluency in both written and spoken Arabic.

  ▸ Proven experience in leading negotiations and managing the full partner onboarding cycle.

  ▸ Strong proficiency in developing business cases and financial models using Excel.

  ▸ Demonstrated ability to manage administrative and operational tasks, including agreements, reporting, and transaction reconciliation.

  ▸ Experience in analyzing campaign performance and interpreting complex data.

  ▸ Excellent skills in creating and delivering high-quality strategic presentations.

  ▸ Sound knowledge of loyalty services, partnership models, and consumer services across multi-channel platforms.

✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:

  ▸ Direct experience working within a loyalty programme environment.

  ▸ Familiarity with the regional lifestyle, retail, and experiential market in the GCC.

  ▸ Experience managing relationships with partner agencies and vendors.

  ▸ Ability to develop and deliver partner training materials.

  ▸ Experience in sourcing exclusive experiential and lifestyle benefits for members.

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🚀 𝗧𝗮𝗸𝗲 𝘁𝗵𝗲 𝗟𝗲𝗮𝗽 𝗧𝗼𝘄𝗮𝗿𝗱 𝗮𝗻 𝗘𝘅𝗰𝗶𝘁𝗶𝗻𝗴 𝗙𝘂𝘁𝘂𝗿𝗲 – 𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄! 🚀