Operations Associate

Is this you?

• You enjoy training and mentoring others
• You have a passion for ensuring processes are followed to standards

If your answer is yes, then we have an opportunity for you to further your career within Motivate!
We are seeking a qualified Operations Associate to assist with daily station tech operations for New York’s bikeshare system. The starting schedule will be Tuesday - Saturday, evening shift. Please note that schedules are subject to change for business need.

About the Role

• Oversee deployments, reconfiguration, and removal of bikeshare stations throughout the region
• Support onboarding and training initiatives for new and existing team members
• Provide daily support for work teams in the station tech department, working under management team supervision
• Maintain warehouse and field operations to standards
• Ensure that safety-related processes are followed
• Track and maintain inventory and ensure that necessary equipment, tools, and supplies are available and ready for each shift

About You

• You thrive in a fast-paced warehouse environment, as well as working outdoors in field operations, with experience in production/warehouse operations, inventory control, technology proficiency, and mechanical aptitude
• You have prior lead or trainer experience within an hourly warehouse and/or field operations team, with a demonstrated ability to engage and support both individuals and a work team to achieve productivity and success
• You are a team player and collaborator, with excellent written/verbal communication and training skills, with a wide range of audiences
• You are a self-starter with a demonstrated work ethic, as well as strong organizational and problem-solving skills
• You have a current driver’s license and can meet the Motor Vehicle Record requirements
• You can meet the physical requirements for the position, including lifting to 75 pounds, as well as bending, stooping, kneeling, and standing for extended periods

About Motivate
We are the premier micromobility service operations and infrastructure experts, delivering bikeshare operations management services to many of the nation’s largest cities. With decades of agile and scalable fleet development experience, we ensure optimal system performance and the highest level of customer satisfaction available.
Motivate is led by a group of seasoned operational experts, creative leaders, and sustainability-minded teams. At Motivate, exceptional service is our North Star. We take pride in working together to keep communities moving and connected to the work, the play, the people, and the places they love most.
Why Join Our Team
As a Motivate employee, you are a key member of our team responsible for the efficient delivery and performance of bikeshare system operations and support services. We’re always looking for new people who aren’t afraid to roll up their sleeves to be successful, whether out in the field or working in one of our depot or office locations, to make a difference in our communities.
Transforming cities is more than just changing the way we travel and commute throughout the metropolitan area. At Motivate, we strive to support the communities we operate in by providing employment to those who need it most. We care about your passion, character, and determination to work hard more than your past.
We are seeking dependable, hardworking, team-oriented employees who want to build a career with Motivate and impact the cities in which we live and work. We’re looking for candidates who are professional, personable and take pride in their work. Do you thrive off teamwork, a great place to work, and the feeling of a job well done? If so, we’d love to hear from you.
Work Perks

• Comprehensive medical, dental, and vision plans
• Life, accidental death, long-term and short-term disability insurance options
• Paid time off and sick time
• Paid parental leave
• 401k retirement plan with company match
• Free annual bike share membership
• Opportunities for growth

Interested? Apply Now!
The above description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. All employees may be required to perform duties outside of their normal responsibilities to accomplish Motivate's mission.
Motivate LLC is an Equal Opportunity Employer. Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, creed, religion, sex, gender, national origin, ancestry, age, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, or any other legally protected status under applicable law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law, as well as individuals who need an accommodation because of pregnancy or their sincerely held religious beliefs. If you require assistance or reasonable accommodation during any aspect of the application process or performance of your job, please contact the People Team or the hiring manager.