Key Responsibilities
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Handle day-to-day order processing
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Maintain and update daily operational reports
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Coordinate with logistic partners for timely pickups and deliveries
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Monitor deliveries and escalations, ensuring customer satisfaction
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Work closely with the core team to support and improve operational efficiency
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Identify operational gaps and suggest improvements
About Company: Pet Set Go is a made-in-India brand that is built on the foundation of our values and vision that emphasizes creativity, sustainability, quality, safety, and customer satisfaction. We proudly design, develop, print, and manufacture all our products in New Delhi, India. At Pet Set Go, we want to create a world where pet products prioritize the comfort of our beloved pets while being utilitarian, aesthetic, and accessible to every pet parent. We work to create designs that are honest, timeless and elegant; we proudly follow stringent quality protocols that haven been formulated to ensure we evolve, enhance and enrich the pet as well as the pet parent's experience with us.