Operations Coordinator

OPERATIONS COORDINATOR | OMAN
PERMANENT POSITION WITH A STABLE AND GROWING COMPANY

Duties and responsibilities

• Undertaking day-to-day ecommerce and order management tasks, including daily monitoring activities.
• Reviewing and actively managing the efficient flow of all orders through the order management process, identifying any potential issues.
• Coordinating operations management tasks that relate to cross-functional teams or external partners and tools - coordinating resources, information

and activities where required.

• Point of contact for cross-functional teams –assisting with any queries.
• Assisting with the administration, support, and optimization of ecommerce tools.
• Reporting and following up on any reported issues - logging tickets, providing information, and escalating where required.
• Creating and maintaining ecommerce and operations documentation and guides.
• Support and coordination of ecommerce business team and cross- functional activities and associated tasks.
• Other operational tasks as per company needs

Qualifications

• Ambitious, hardworking and driven!
• Ability to learn quickly
• Excellent knowledge of Excel and ERP (desired)
• Customer oriented
• Fluency in English
• Previous e-commerce/ warehouse operations/ eyewear experience is a plus
• Team player
• Experience: 1-3 years in a similar challenging role

Job Type: Full-time