Eram Talent, a leading recruitment and talent acquisition company in Saudi Arabia, is seeking a highly motivated and detail-oriented Operations Coordinator to join our dynamic team. This role ensures smooth operational workflows, safety compliance, and efficient coordination across departments. It includes managing schedules, vendor communications, documentation, and reporting; analyzing operational data; and developing dashboards using tools like Excel and Power BI. The ideal candidate has strong organizational and problem-solving skills.
Responsibilities
- Support Head of Campus Operations (HoCO) in daily operational management and coordination.
- Coordinate workflows across departments to ensure smooth business operations.
- Manage scheduling, reporting cycles, vendor communications, and documentation.
- Assist in creating, implementing, and enforcing health and safety protocols.
- Perform regular compliance checks aligned with Saudi regulations.
- Maintain accurate records of health and safety, supplier contracts, and quality assurance.
- Collect, clean, compile, and validate data from ERP, CRM, Excel, and other internal systems.
- Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.
- Develop and maintain dashboards and reports using Excel, Power BI, or similar tools.
- Present data insights and recommendations to senior management.
- Collaborate with IT to support automation and system integration.
- Assist in preparing for audits and compliance reviews.
- Document and update standard operating procedures (SOPs).
- Facilitate internal meetings and act as liaison between departments and external partners.
- Monitor operational performance against targets and recommend corrective actions.
- Contribute to continuous improvement initiatives by identifying process gaps.
- Manage project timelines, resources, and communication between stakeholders.
- Support setting up operational processes for new projects or expansions.
Qualifications
- Strong organizational and problem-solving skills.
- Experience collecting, cleaning, compiling, and validating data from ERP, CRM, Excel, and other internal systems.
- Ability to develop and maintain dashboards and reports using Excel, Power BI, or similar tools.
- Ability to present data insights and recommendations to senior management.
- Experience coordinating workflows across departments and liaising with internal teams and external partners.
- Knowledge of health and safety protocols and Saudi regulations.
