Operations Executive

About Us:

Fae Beauty is a fast-growing D2C beauty brand based out of Mumbai. We conceptualise and create beauty products for everyone - bringing to our community a real, authentic and unfiltered representation of beauty with our innovative, effective and accessible cosmetic and skincare products

Role Overview:

We are looking for a proactive and detail-oriented Operations Executive to manage day-to-day warehouse and order fulfilment operations. The role involves handling inventory accuracy, Unicommerce operations, marketplace order processing (B2B & B2C), Returns for marketplaces, 3PL coordination and ensuring smooth dispatches with strong QC focus.

Key Responsibilities:

1. Inventory & Warehouse Operations

• Manage daily inward and outward entries with 100% accuracy
• Prepare and share GRNs with accounts and internal teams
• Conduct weekly cycle counts & assist in month-end closing
• Monitor shelf life & ensure FIFO adherence

2. Order Processing & Dispatch

• Process marketplace orders (B2C) on Unicommerce with QC checks
• Handle marketplace PO processing (B2B) including packing slips and dockets
• Create dispatch documents, coordinate pickups, track shipments
• Raise disputes for RTO/RTV cases with courier partners & marketplaces

3. 3PL Coordination

• Oversee stock movements to and from 3PLs
• Ensure timely dispatches and stock accuracy reports
• Maintain tracking and follow up on any discrepancies

4. Reporting & Documentation

• Maintain inward/outward reports, PO tracker & stock sheets
• Prepare monthly packaging consumption report
• Share daily operational updates with the central team

Requirements

• 3–4 years of experience in D2C operations
• Strong working knowledge of Unicommerce (mandatory)
• Good understanding of marketplaces, invoicing & dispatch workflows
• Proficiency in Excel
• Experience in handling 3PL, RTO, RTV & QC processes
• Detail-oriented, disciplined and good communication skills

What We Offer

• Opportunity to work with a fast-scaling consumer brand
• Hands-on exposure to end-to-end Ops & Supply Chain functions
• High ownership role with learning & growth potential

Job Types: Full-time, Permanent

Benefits:

• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• How many years of relevant experience do you have?
• What is your current CTC?
• What is your expected CTC?

Work Location: In person