Operations Executive

Operations Coordinator / Executive _ Coimbatore_Thrissur

Key Responsibilities:

• Coordinate daily operational activities to ensure smooth workflow and timely completion of tasks.
• Handle customer inquiries, provide prompt responses, and ensure high levels of customer satisfaction.
• Communicate effectively with internal teams, vendors, and freight forwarders to ensure on-time deliveries.
• Support documentation, reporting, and data management related to operations and logistics.
• Track shipments, follow up with relevant stakeholders, and update clients proactively.
• Assist in identifying process improvements to enhance operational efficiency.

Skills & Competencies:

• Excellent verbal and written communication skills in English.
• Strong customer service orientation with the ability to manage client expectations and resolve issues promptly.
• Good problem-solving and decision-making skills.
• Highly organized with the ability to manage multiple priorities effectively.
• Team player, capable of working under pressure and meeting tight deadlines.
• Strong analytical thinking and attention to detail.
• Ability to coordinate across departments and external partners.

Qualification:

• B.E / B.Tech / Diploma / Business Administration

Experience:

• Prior experience in operations coordination and customer support will be an added advantage.

Job Type: Full-time

Work Location: In person