Operations Executive –Executive Stay

About RISH STAY –

Growqai is hiring this role for RISH STAY (www.rishstay.com) is a leading executive stay provider in Pune catering to working professionals and preferred choice for the corporate stay in Pune.

Role Summary

The Operations Executive ensures smooth daily operations at RISH STAY’s executive properties, aiming for exceptional guest experiences. The role covers everything from handling guest inquiries to coordinating check-ins, site visits, and checkouts, plus the overall running of the stay facility.

Key Responsibilities

• Manage day-to-day operations at RISH STAY executive properties, ensuring premium service delivery
• Handle guest inquiries through calls, emails, and walk-ins; provide accurate information and timely support
• Organize and conduct site visits for prospective guests, showcasing property features and amenities
• Oversee guest onboarding, check-ins, and checkouts, ensuring seamless processes
• Coordinate with housekeeping, maintenance, and other support teams for routine operations and guest requirements
• Maintain high standards of cleanliness, safety, and security throughout the property
• Address guest concerns or issues quickly and professionally to maximize satisfaction
• Track occupancy, monitor supplies and inventories, and report key metrics to management
• Assist in vendor coordination and support events or special requirements as needed
  
  

Requirements

• Graduate degree preferred; hospitality or business background an advantage
• 1–3 years’ experience in hospitality, guest services, property management, or similar fields
• Excellent communication and organizational skills
• Proficiency with basic office software (MS Office, Google Workspace); experience with guest management software a plus
• Friendly, solution-oriented attitude
• Ability to work flexible hours and respond to operational emergencies
  
  

Why Join RISH STAY?

Work with Pune’s leading executive stay brand and shape memorable experiences for long term business travellers and executives in luxury rentals. Be part of a growing team focused on excellence, hospitality, and innovation.

Skills: communication,customer support,operations