Operations Manager

About Us

We are a one of the largest, multi-specialty dental organization in Dubai, . Our mission is to deliver world-class dental care with a strong focus on patient satisfaction, clinical excellence, and operational efficiency.

Role Overview

We are seeking an experienced Operations Manager to oversee and optimize the daily operations across our network of dental clinics. The ideal candidate will be a strategic thinker with hands-on leadership experience in healthcare or multi-site service organizations.

Key Responsibilities

• Lead and manage daily operations across multiple dental clinics in Dubai.

• Ensure high standards of patient care, safety, and service excellence.

• Develop and implement operational policies, SOPs, and quality improvement initiatives.

• Manage and optimize resources: staffing, scheduling, procurement, and budgeting.

• Drive efficiency through process improvements, technology adoption, and KPI monitoring.

• Collaborate with clinical directors, HR, finance, and marketing to achieve organizational goals.

• Ensure compliance with Dubai Health Authority (DHA) regulations and industry standards.

• Monitor patient feedback and implement strategies for continuous improvement.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Healthcare Management, or related field (MBA preferred).

• Minimum 7+ years of operations management experience, preferably in healthcare, hospitals, or dental chains.

• Proven track record of managing multi-site operations with large teams.

• Strong knowledge of healthcare regulations, quality assurance, and compliance in Dubai.

• Excellent leadership, communication, and problem-solving skills.

• Ability to manage budgets, analyze performance metrics, and drive profitability.

What We Offer

• Competitive tax-free salary package.

• Annual performance-based bonuses.

• Medical insurance and other benefits.

• Career growth in a fast-expanding healthcare network.

• A collaborative and innovative work environment.