Operations Manager

Job Title: Logistics & Operations Manager
Location: Chembur / Govandi
Experience: 3+ years in Operations & Logistics

About the Role

We are looking for a technically strong Operations Manager to manage daily operations, customer orders, vendor coordination, and logistics. The role requires strict discipline in following SOPs project to project, maintaining QC standards, accurate documentation, and raising red flags if projects are stuck. The Operations Manager will act as the main coordination point between customers, vendors, and internal teams.

Key Responsibilities

• Manage end-to-end customer orders from confirmation to delivery.
• Place and follow up vendor orders, track logistics, and monitor deliveries.
• Ensure strict SOPs are followed for every project with complete documentation.
• Implement and monitor quality control (QC) across all processes.
• Raise early warnings/red flags if timelines slip or project execution is at risk.
• Coordinate between internal teams (Sales, Finance, Accounts, Tender, Technical) and external stakeholders.
• Maintain CRM data, prepare MIS dashboards, and share status with leadership.
• Track payments, follow up with customers, and support the finance team.
• Identify operational gaps and propose process improvements.

Skills & Qualifications

• Bachelor’s degree in Engineering/Technical field (first preference)
• 3–6 years of experience in operations, logistics, or project coordination
• Strong knowledge of logistics, QC, SOP-based project handling, and documentation
• Proficiency in MS Office, Google Workspace, and CRM tools
• Good communication skills for dealing with customers, vendors, and teams
• Organized, detail-oriented, with strong follow-up skills
• Knowledge of government processes and tenders will be an advantage

Why Join Us?

• Opportunity to manage projects in one of India’s fastest-growing defence-tech companies
• Exposure to government and strategic clients
• Work closely with leadership on high-impact operations
• Central role in ensuring smooth, disciplined, and efficient project execution

Job Types: Full-time, Permanent

Pay: ₹14,938.41 - ₹35,950.34 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Work Location: In person