Operations Manager

JOB_REQUIREMENTS

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Employment Type

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Company Location

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Salary

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UAE

Full-Time

24th Oct 2025

applications

Qualifications

BBA,MBA ,Bachelor in Education

Overview

The Operations Manager ensures the smooth and efficient running of all non-academic functions of the British school, including campus facilities, transport, security, health & safety compliance, vendor management, and event logistics. The role is responsible for maintaining a safe, compliant, and well-organised environment that supports effective teaching and learning, aligns with KHDA and UAE regulations, and upholds the operational standards expected in a British curriculum school in Dubai.

Responsibilities

Oversee the day-to-day non-academic operations of the school, ensuring safe, efficient and compliant functioning of the campus.

Manage facilities, maintenance, cleaning, security and support staff to maintain a high standard of readiness at all times.

Ensure compliance with KHDA, DHA, Civil Defence, RTA and internal HSE policies, including documentation, inspections and audits.

Lead emergency preparedness, fire drills, first aid readiness, accident reporting and campus risk assessments.

Oversee student transport operations in line with RTA and safeguarding protocols, including driver and bus attendant supervision.

Coordinate procurement, vendor contracts, AMC renewals, and service-level agreements with cost control and quality checks.

Plan and execute operational logistics for school events, inspections, examinations, trips, parent engagement days and community programmes.

Collaborate with Academic, Admissions, HR, Finance and IT teams to ensure integrated and timely operational support.

Lead, schedule, train and evaluate support staff teams with clear KPIs and performance monitoring.

Act as an escalation and response point for operational emergencies, parent concerns related to facilities or safety, and stakeholder coordination.

Skills Description

Operational Leadership — Ability to independently run end-to-end school operations with planning, prioritisation and timely execution.

Regulatory Knowledge — Familiarity with KHDA, Civil Defence, DHA, RTA and UAE compliance specific to school environments.

Health & Safety Awareness — Strong understanding of risk assessments, school safeguarding, emergency procedures and student safety norms.

Vendor & Contract Management — Skilled in sourcing, negotiating, evaluating and renewing AMC/service contracts with cost efficiency.

People Management — Experience leading support staff (security, housekeeping, transport, technicians) with clear delegation and KPIs.

Communication & Coordination — Strong written and verbal English; able to work collaboratively with SLT, parents, staff and external agencies.

Problem Solving & Crisis Handling — Ability to respond calmly and effectively to incidents, escalations, last-minute changes and inspections.

Analytical & Reporting Ability — Competent in maintaining logs, checklists, compliance records, budgets and operational dashboards.

IT & Systems Literacy — Comfortable using MS Office, procurement systems, transport trackers and campus management tools

Skills

Operational Excellence

Perks that make life at GSG even better

Discover a world of extraordinary perks that go beyond the ordinary, making your experience in our company truly exceptional.

Live well

At GSF, we know that health is more than doctor visits and life is much more than work. That’s why we go beyond generous medical, dental, and vision benefits for you and your family.

Never stop learning

Want to explore data science, pick up new coding skills, or get that MBA? We love it! Learning is everything around here, so we kick in serious cash for higher education

Take time to recharge

Not gonna lie — we work hard here. But we work smart, too, by balancing things out with vacations, holidays, and company breaks plus time off when personal or family challenges crop up.

Fuel your creativity

At GSF, Focus. Energy. Yummy snacks and those fizzy waters you love. It takes a lot to be creative all day, but we’ve got you covered. Practice meditation and mindfulness.

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