Operations Manager

Sydney, Australia Posted on 24/10/2025

Our Facilities Management team is recognised as a leader in delivering high-quality services to a national retail landlord with centres across Australia. Learn and grow and develop your responsibility with a portfolio of six shopping centres.

Who we're looking for?

• Tertiary qualifications (degree or diploma) in Facilities Management, Project Management, Construction, or a related property discipline.
• Minimum of 2 years' experience in a retail environment (preferred).
• General knowledge of WHS legislation, principles, and practices.
• Basic understanding of key building services and systems.
• Valid driver's licence (required for duties across portfolio).

The role

We are seeking an experienced facilities professional to manage the safety, compliance, presentation, maintenance, and capital works across your assigned portfolio of shopping centres located in Clempton or Cameron Park. The role will be responsible for the overall operational management of 6 centres within the hub and will be required to travel as required. The role is supported by an Operations Co ordinator.

Key responsibilities:

• Conduct weekly presentation and monthly property inspections across all shopping centres, ensuring high standards are maintained.
• Act as the primary contact for all technical, maintenance, and operational matters across the retail portfolio.
• Oversee service providers and contracts, ensuring compliance with technical, risk, and statutory requirements within budget.
• Manage essential building services such as air conditioning, lifts, and fire safety systems, and develop preventative maintenance programs.
• Build and maintain strong relationships with clients, tenants, and contractors to ensure smooth day to day operations.
• Monitor sustainability, risk, and compliance targets, including detailed tracking of energy and water consumption.

About Knight Frank

Knight Frank Australia is part of the world's largest privately owned property consultancy. We specialise in transactional and advisory services, covering the acquisition, sale, leasing, and management of commercial properties from office buildings and retail spaces to industrial assets.

What's in it for you?

• Flexible leave options - enjoy two additional weeks of leave, two wellness days each year and a day off on your birthday.
• Career growth & recognition - access to mentorship, leadership programs, and ongoing development & recognition.
• Lifestyle perks - enjoy discounts and rewards through our employee reward platform, The Vault.
• Inclusive & community focused culture - proud winners of Property Council of Australia Award for Innovation & Excellence Award for Diversity, Equity & Inclusion.
• Innovative technology & tools - work with cutting edge property platforms and tools.

Diversity drives innovation, better outcomes, and helps us create a workplace where everyone belongs. We welcome people of all genders, cultural backgrounds, experiences, abilities and perspectives.

A few things to know:

• We will only consider candidates with valid Australian working rights.
• To help ensure a safe and trusted environment for everyone, all successful candidates will need to complete a police check as part of our standard recruitment process.

Recruitment agencies

We are currently not accepting candidates via an agency, we have PSA's in place.